Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor service.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others received overcooked or cold food.
Cleanliness
Concerns about cleanliness, particularly in the dining area and bathrooms, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders.
Wait Times
Long wait times reported, especially during peak hours, leading to frustration among customers.
HH
henrocking
Jan 17, 2026
1.0
Goldsboro Spence Ave location. The drive through was full so I went in to order. I waited about 10 minutes right in front of the cash register as the manager and a worker talked with no greeting or no one trying to accommodate me with my order. I had the app on my phone so as the ran they mouth. I had more then enough time to open the app, pick what I wanted to order, pull my credit card out my wallet in front of their face, enter my name, each digit of the card, expiration date, etc. when I pressed order the receipt came out
the register in front of their face manager’s face. She pulled the receipt passed to a worker to fix the order did not acknowledge me or say thanks for the order or nothing. First time going there and last. Extremely poor customer service.
BC
Brett Cotter
Jan 8, 2026
2.0
Used to eat Bojangles' regularly, loved it for decades, but haven't been able to for a long time. Finally got food from one today and the "house-made ranch" that has permanently replaced the prepackaged buttermilk ranch is horrible. The old ranch was my absolute favorite Supremes sauce but I guess I won't return to any Bojangles' again anytime soon. Tastes like it wants to be wing restaurant ranch but is runny and bland. Bojangles' is breakfast biscuits and bigger chicken to me, not a wing joint.
JH
Jamie Harris
Jan 7, 2026
5.0
Short staffed, but amazing service! Very friendly and prompt on orders. Food was fresh, cooked properly, and tasted great! Will definitely visit this Bojangles again the next time we're in Spencer.
MM
Millie
Jan 6, 2026
5.0
The order was was correct and food was good.
DR
Dena Rouse
Dec 21, 2025
1.0
The chicken was overcooked and hard. They also couldn’t accept my $100 bill because of a holiday rush that’s not my problem. Will not visit again!