Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Staff Attitude
Many reviews highlighted unwelcoming and rude staff, with inconsistent service quality and a lack of urgency.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or incorrect orders, as well as food safety concerns.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty dining areas and improper food handling practices.
AA
Angela Ayers
Feb 10, 2026
4.0
It was good but directions were not followed. I asked for light ice in our teas and gravy on my steak biscuit and neither request were honored. When you pay so much for your meal you want it to be what you ask for. The staff were kind. Attention to detail needed for customer satisfaction.
QI
Quintin Isler
Feb 8, 2026
1.0
Literally always slow every single time I stop here. Whether I go inside or in the drive thru line, I always have to wait for 20+ minutes for my order. Terrible management
RR
rlj612
Dec 16, 2025
2.0
Coffee’s awful…staff’s even worse
VS
VOTHUONG SANHTU
Dec 3, 2025
1.0
Fast FOOD MACDONALD BUGERTKING. NOW VERY VERY EXPENSIVE
CS
clay s
Nov 29, 2025
1.0
Worst bojangles I have ever been to the line wasn’t even long or anything placed an order online for two supremes and two cheddar Bo’s took literally 26 mins on cheddar Bo’s and didn’t bring me my other supreme told me to go inside and get it then waited another 12 mins inside what a joke staffing and management…. Will never go back I advice avoiding this one at all cost