Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, rude staff, and issues with order accuracy.
Food Quality
Many reviews mentioned inconsistent food quality, including cold or overcooked items, and missing components in orders.
Cleanliness
Some customers noted cleanliness issues in the dining area and with staff uniforms.
Management Issues
Several reviews highlighted poor management practices, including staff arguing and lack of effective problem resolution.
JD
Jason Dupree
Jan 25, 2026
2.0
Service is a little slow, and employees don't really have a lot of hustle. And the manager doesn't understand how to handle problems if you have any questions about how to use the mobile app or with offers. But the atmosphere is still the classic pine wood interior that all Bojangles have always had.
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Valarie Grady
Jan 15, 2026
5.0
Staff members are always welcoming and professional. Dining area and bathroom are always clean
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Chris King
Jan 13, 2026
2.0
Staff arguing with each other behind the counter instead of serving customers
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Camden Creech
Dec 27, 2025
1.0
Horrible service horrible food rather drive the extra miles to the other bojangles. Every time you go it’s a 7-10 min wait for cheddar Bo or supremes. Sense when is bojangles cook when ordered. It’s fast food they should have food already cooked especially after being open for 3 hours. Horrible bojangles. Like i said go to the other one in Goldsboro. 0/10. Need a better manager at that one. And the workers are rude.
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BJ Hamilton
Dec 9, 2025
1.0
The lettuce on my sandwich was brown and it wasn't even made correctly. They were out of 2 basic food items, at least that's what I was told, bo-rounds and the pork chop grillers. The Cajun filet sandwich was dry, it was only a bun, the filet and brown lettuce 😒 and the dirty rice was overcooked and dry.