Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Called corporate, location reported. Extremely disorganized, drive thru traffic, employees visibly eating/drinking behind counter. An employee walked outside to the back of line to allegedly flirting with friends in drive thru line which was stated by other employee inside the reason for traffic not moving. Cashier went outside to go smoke cigarettes while customers waited.
KB
Kellie Berrier
5 days ago
1.0
Went inside as the drive thru wasn't moving. I sat in there at least 10 mins with 1 person in front of me with no movement. Nobody came to take our order, so I just left. The entire restaurant smelled like weed, and not from any customers. You have workers smoking weed on the job, not taking orders from customers.
TC
Tony Caldwell
Mar 31, 2026
3.0
I was attacked at this Wendy's by a homeless man. So be very wary of people who hang around outside! Food was passable service was not so good atmosphere is standard Wendy's nothing special. I will not bad mouth any restaurant but this Wendy's is plagued with homeless people who come in take a bath in the restroom then ask you for money. Be very wary. I'd say use the drive through to stay away from the people who plague the entrance and exit doors.
BA
Beth Arnold
Mar 21, 2026
1.0
The girl messed up my order when going through drive through. Caught it in the parking lot so I went back through drive through to have it corrected (crying baby in the car). She was very rude about her mistake and asked for the incorrect sandwich back so I gave it to her but she snatched it out of my hand like I was trying to pull one over on her. She also didn’t give me a receipt and it took well over 10 minutes to get the correct sandwich and by that time my fries were cold. I just took the correct sandwich and dealt with cold fries so I could not deal with the girl any more. Very rude and slow slow slow service.
JM
Jonathan Mauney
Mar 19, 2026
5.0
Great food, great restaurant due to the other restaurants near and in the area have kicked out and turned away anyone that appears to be "homeless" ... Which i dont agree with as each person in every city makes it what it is ... I want to say thank you Wendys for not being like most fast food restaurants in Gastonia. Which is only homeless in the first place due to Gastonia shut down the shelter, buses and any other city funded avenue to help out anyone who does fall victim to when you are illegally evicted to be made homeless, car intentionally tore up, all to literally have DSS enter your life to send your kids to another county. All while at the exact same time the city u live in shut down any chance of u getting ahead and out of what "Gastonia" done to u ... So u have to watch your kids be kidnapped and at the same time realize no help whatsoever will come neither !!!
What are the drive-thru hours at Wendy's on E. Franklin Blvd?
The drive-thru at Wendy's on E. Franklin Blvd is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
How can I place an order for pickup or delivery at Wendy's?
You can order through the Wendy's app or at order.wendys.com, where you can select this location and choose pickup or delivery options.
Is dine-in available at Wendy's on E. Franklin Blvd?
Yes, Wendy's offers dine-in services in addition to drive-thru and delivery options.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I contact Wendy's on E. Franklin Blvd for feedback or questions?
You can call the location directly at (980) 925-2972 or reach out via their Customer Care team through live chat or phone at 888-624-8140.
Are Wendy's gift cards available at this location?
Yes, gift cards are available in-store, online, and through various retailers. You can also purchase or check balances online at wendysgiftcards.com.
What are some nearby fast food options around Wendy's on E. Franklin Blvd?
Nearby fast food options include McDonald's, Lucky Samurai (a sushi and Japanese restaurant), and 7-Eleven convenience store which also offers quick snacks and fuel.
Can customers easily find financial services near Wendy's?
Yes, Wells Fargo ATM and Truist ATMs are located nearby for convenient banking and cash withdrawal needs.
What other nearby services can customers explore before or after their visit to Wendy's?
Nearby services include automotive care at Precision Tune Auto Care and Firestone Complete Auto Care, various beauty salons like Dominican Beauty Salon and Les Travaux Salon, and retail stores such as Payless ShoeSource and Olivia's Monograms & Gifts.
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