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Outback Steakhouse

4.0
(3758 reviews)

Business Details

501 North New Hope Road, Gastonia, NC
28054, United States
(704) 866-4533

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Gastonia off New Hope Road and Remount Road and next to CarMax.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
501 North New Hope Road, Gastonia, NC
28054, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 10:00 PM

Reviews

4.0
3,758 reviews
5 stars
2,087
4 stars
710
3 stars
357
2 stars
206
1 star
398
  • EK
    Exzavier Kelley
    Apr 1, 2026
    5.0
    Wonderful. The Host met us at the door with big welcoming smile. Christian was our server he was great with providing us with suggestions. The food was great. The manager came over to say hello with a gift and it was delicious. Overall very pleasant
  • JS
    Joe Simms
    Mar 31, 2026
    1.0
    Tonight March 31st was the worst experience ever eating here. 7:30 pm they forgot some of our food. The salad smell fishy. The steaks was cold . We drove 30 min to get here only to get serve trash. DO NOT WASTE YOUR MONEY!!!!!!! If so, check your food . They gave half off the price when it should have been thrown in the trash and shouldn’t have been charge.
  • HG
    Howard Galt
    Mar 28, 2026
    3.0
    It is the typical generic Outback food it has always been. This particular location seems severely understaffed. The wait staff seemed harried and not necessarily well trained. We have been to this location several times and rarely see the same staff members twice.
  • KP
    Kainen Pritchard
    Mar 14, 2026
    1.0
    My kids and I had a very disappointing experience at Outback today. We waited over an hour and a half for our food while multiple tables that arrived after us were served before we were. No one came to explain the delay or check on us. Our food didn’t come out until I finally had to go ask the manager why we were still waiting. The reason I was told is that we ordered an appetizer. The manager took our appetizer off our check but basically acted as if it wasn’t a big deal. When you’re dining with kids, that kind of wait is extremely frustrating. We understand that restaurants get busy, but communication and fairness go a long way. Seeing every table around us get their meals while we continued to wait made the experience feel very overlooked and unappreciated. We will not be back anytime soon.
  • LG
    lily grahm
    Mar 10, 2026
    1.0
    everything was good here other than my service. A young girl , I believe her name was Merriam, Merissa, something of that sort, was so incredibly rude and unpleasant. She greeted us and everything started great, until we waited over 10 minutes on our drinks. Finally after our drinks arrived she came back and took our order. My family and I have never been here before, so we were naturally full of questions. Every time we asked something she seemed impatient and frustrated even though the restaurant was fairly empty. It didn’t seem like she had anywhere to be though. She got over half off our order incorrect and we could not find her for over 10 minutes after the food came out. We explained the issues, and decided to just keep what we had to avoid waiting again. She was not apologetic about any of the mistakes she had made and even rolled her eyes at us at one point. We never once received refills on our drinks either. After this we asked for boxes, which took another near 10 minutes to arrive. We paid on the kiosk and left. We were super excited to eat here, and even with the mistakes the food was good and served hot. We were just very upset about the lack of kind service.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

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Certified April 05, 2026Yext Knowledge Graph
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