When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Gastonia. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported that the food was either cold, overcooked, or poorly seasoned, leading to dissatisfaction.
Order Accuracy
Numerous reviews highlighted issues with incomplete or incorrect orders, causing frustration among customers.
Customer Service
While some staff members received praise for their helpfulness, many reviews pointed to rude or unprofessional behavior from employees, particularly management.
Cleanliness
Several customers noted that the restaurant was dirty, with unkempt areas and unsanitary conditions, impacting their overall experience.
Service Speed
Customers frequently complained about long wait times for their orders, both for pickup and delivery.
HU
Harold Underwood
1 day ago
1.0
This is my first time ordering from Wingstop. We ordered for a football playoff party and the total of my order was $95. Including a 10% tip for the carryout staff. When we got home and unpacked all of the food, we were short 20 boneless wings. I ordered 50 altogether. I immediately called the restaurant and the manager told me there was nothing that she could do except if I wanted to bring all of the food back she would check the order. She said that’s all I can do is have you bring it back and check the order. The restaurant is 30 minutes from me. I had hungry people at my house so I was not going to rebar and bring all of the food back which she said she would not replace that food I brought back so I would be bringing back home food that I already brought home once and who wants two hour leftover food? I said if you will make the 20 wings I will drive the 30 minutes to pick them up because we were counting on having them. She said there was nothing she could do except offer me 15% off of my next order. I’m not sure in my 60+ years I have ever been as dis valued and treated so poorly as a customer than I was today. She kept saying she was following corporate’s guidelines. Shame on this restaurant! I would never recommend Wingstop to anyone.
SS
Suzanne Spivey
2 days ago
3.0
They need to make sure they get the orders right. I’ve been missing items and given wrong orders!
CL
Crystal Laney
Dec 7, 2025
1.0
Food was absolutely disgusting. A wasted $22. Order two 12 pieces only could stomach 1 of each order, Fries had enough salt to send you into cardiac arrest. Chicken had absolutely no taste, Garlic Parmesan wings had no garlic just sprinkled parmesan on some unseasoned chicken.
MD
Matt Dobson
Nov 16, 2025
1.0
Once again this store has failed to send a complete order, and Doordash is just as horrible to deal with as they are. Just useless.
DR
Deirdra Reed
Nov 8, 2025
5.0
Thank you to the staff and manager, Keon, ar this location. Food service is hard work! And sometimes an order may not be exactly right.
Well, that happened to me this week. Ordered Wingstop late night and it arrived, but was not my order. I was hungry and upset! The next day I made my way to Wingstop ready to go to war.
I was greeted by the young man at the counter who immediately apologized and offered several options to make thkngs right. One option was to speak to a manager. I did. The manager spoke to me om his day off!! Making things right and ensuring me that "on his watch" he would do what was necessary to keep me as a customer.
Thank you again! In this economy and in this mean-spirited climate, it was good to feel like my local Wingstop employees care about their customers and the quality of their service and food. See you next time!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Gastonia?
Wingstop Gastonia is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Gastonia offer delivery and pickup services?
Are drive-through services available at Wingstop Gastonia?
No, Wingstop Gastonia does not offer drive-through services as it is always closed.
What types of wings can I order at Wingstop Gastonia?
You can order classic or boneless wings, as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
Where can I order Wingstop Gastonia's menu online?
You can order online at https://www.wingstop.com/location/wingstop-1394-gastonia-nc-28054/menu for carryout and delivery.
What payment options does Wingstop Gastonia accept?
Wingstop Gastonia accepts American Express, Discover, Mastercard, and Visa.
Where is Wingstop Gastonia located?
Wingstop Gastonia is located at 2211 E. Franklin Blvd, Gastonia, NC 28054, United States.
Which nearby medical facilities can customers visit around Wingstop Gastonia?
Nearby medical facilities include Atrium Health Urgent Care, Brianna Marota PA-C, Atrium Health Occupational Medicine, Elizabeth Huai Saez PA, and Carolinas Rehabilitation Gastonia.
Are there other dining options near Wingstop Gastonia?
Yes, nearby dining options include Bad Daddy's Burger Bar, Viva Chicken, Five Guys, Back Yard Burgers, Firehouse Subs, Noodles and Company, and Smoothie King.
What attractions can customers visit near Wingstop Gastonia for entertainment?
Customers can enjoy a game or event at AMF Gastonia Lanes, a nearby bowling alley and event space.