Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,001 reviews
5 stars
381
4 stars
191
3 stars
134
2 stars
54
1 star
241
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reports of rude or unprofessional staff and long wait times.
Food Quality
While some customers praised the food as hot and fresh, others reported incorrect orders and issues with food quality.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area.
Order Accuracy
Numerous customers experienced problems with incorrect orders, missing items, and lack of communication regarding unavailable menu items.
Staff Attitude
Many reviews noted a lack of friendliness and professionalism among staff, with some employees displaying negative attitudes.
- NSNicholas ScottNov 4, 20251.0I visited the Wendy's location at 2415 N Chester St. in Gastonia, NC on November 3, 2025, around 11:41 p.m. and was extremely disappointed with the service I received through the drive-thru. The associate, a mixed gentleman with long hair, greeted me with a noticeable attitude from the start. As I asked questions about my order, his demeanor only worsened. When I requested honey mustard sauce for my burger, he responded defensively, stating that no sauce comes with the burger. A female colleague intervened, politely informing me about the extra cost for sauce, which I was happy to pay. However, when I arrived at the window to collect my order, the same associate was still visibly upset. After a brief exchange about my order, he threw my debit card back at me through the window, cutting my lip slightly. He then walked away, leaving me shocked and hurt. This behavior was unacceptable and clearly intentional. I felt disrespected and decided not to pursue the matter further at that moment. I visited another Wendy's location (Carowinds Blvd), where the service was exceptional. It's disappointing that an employee with such a demeanor is allowed to interact with customers. I am filing a police report and hope that management takes necessary actions to address this incident. Customers deserve respect and professionalism, regardless of the situation. Recommendation: I would suggest that the management of this Wendy's location takes immediate action to address the behavior of this associate and provides training on customer service and conflict resolution. Additionally, it would be beneficial to have a system in place for customers to report incidents like this, ensuring that similar situations are prevented in the future.
- BHBilly HuntOct 8, 20255.0This was a great experience, service was exceptional, staff friendly and efficient. Food tasty and hot.i just wish this Wendy’s was closer to our house . We have one but no where near as nice as this one.
- DLdomingo lirianoSep 9, 20255.0buen selvicio
- DSDorian SanchezAug 27, 20255.0Location is a bit hard to get in but well worth it. Customer service was one of the best I've had in a long time.
- AVAsia VeeAug 20, 20251.0This wendy’s always has you waiting 20 mins even if there is nobody in line
Frequently Asked Questions About Wendy's
Is Rankin Lake Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gastonia, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gastonia, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 914-7956.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rankin Lake Wendy’s serve breakfast?
Yes, this Wendy’s location in Gastonia, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on N. Chester St, Gastonia?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Gastonia serves breakfast, offering combos, sandwiches, coffee, and sides.
Can I order Wendy's for delivery near Gastonia, NC?
Delivery availability can be checked via Wendy's app or website by entering your delivery address.
What payment methods are accepted at Wendy's on 2415 N. Chester St?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's location in Gastonia for questions or feedback?
You can call (704) 914-7956, or provide feedback via their Customer Care team through live chat or survey on their website.
Are there other fast food restaurants near Wendy's on N. Chester St?
Yes, nearby fast food options include Zaxby's, Hardee's, and Papa Johns Pizza, which offer chicken, burgers, and pizza respectively.
Is there a convenience store or gas station near this Wendy's?
QuikTrip, a gas station and convenience store, is located near this Wendy's, useful for refueling or quick shopping before or after your meal.
What entertainment options are close to Wendy's in Gastonia?
Blackhawk Arcade Skill Games, offering arcade and casino-style entertainment, is nearby for a fun visit before or after dining at Wendy's.
Does this Wendy's offer online ordering or app-based ordering?
Yes, you can order through the Wendy's app available on the App Store or via their website for convenient pickup or delivery.
What meals does Wendy's on N. Chester St serve?
This Wendy's serves breakfast, lunch, and dinner, offering a full menu throughout the day.