Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,414 reviews
5 stars
514
4 stars
303
3 stars
234
2 stars
113
1 star
250
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Staff Attitude
Mixed feedback on staff attitude; some praised friendly service while others noted rudeness and unprofessional behavior.
Food Quality
Inconsistent food quality reported, with issues such as undercooked items and incorrect orders.
Operational Problems
Frequent mentions of systems being down, leading to inability to take orders or serve customers.
Cleanliness Concerns
Some customers expressed concerns about cleanliness and hygiene practices among staff.
- DBDrew BarchieNov 14, 20253.0Food was cold multiple different times cashiers not very pleasant
- CMChad MeadowsNov 12, 20254.0Although the drive through was slow, when I got to the window, got my food the cashiers were very nice and asked me if I needed anything else such as catch up mustard condiment stuff. Make sure that I had all I needed to and my drinks were good and not watered down. Although it was a slow it was worth waiting for and that's all I have to say about that
- MMMagenOct 28, 20254.0The staff is very friendly and the food was hot. Their tomatoes are small. Truly they are so small i don't know why they put them on and when you ask and pay for extra it's not big enough to taste.
- TDTruck DriverOct 23, 20251.0Worst Wendy's ever
- TWTrey WOct 22, 20251.0System is down every morning.
Frequently Asked Questions About Wendy's
Is W. Franklin #6 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gastonia, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gastonia, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 914-5749.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W. Franklin #6 Wendy’s serve breakfast?
Yes, this Wendy’s location in Gastonia, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 2419 W. Franklin, Gastonia, NC?
The drive-through at this Wendy's location is open daily from 6:30 AM to 2:00 AM.
Is this Wendy's location currently open?
Yes, this Wendy's is open and committed to serving quality food every day.
Does Wendy's at 2419 W. Franklin serve breakfast?
Yes, this location serves breakfast with options including combos, croissants, biscuits, sandwiches, coffee, and sides available via order.wendys.com or the mobile app.
What payment options does this Wendy's location accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for delivery, takeout, or to use the drive-thru.
How can I provide feedback or contact the Wendy's at 2419 W. Franklin?
You can provide feedback via Wendy's Contact page or Customer Satisfaction Survey, call their direct phone at (704) 914-5749, or reach Customer Care at 888-624-8140.
Are there nearby places where I can get cash before visiting Wendy's?
Yes, there are several nearby ATMs including BB&T ATM, Bank of America ATM, Truist, and CoinGenie Bitcoin ATM to conveniently withdraw cash before your visit.
What nearby places can I visit for banking services around Wendy's?
Near Wendy's, you can find Bank of America, Bank of America Financial Center, and Truist for banking and financial services.
Are there other dining options near Wendy's at 2419 W. Franklin?
Yes, nearby dining options include Enzo's Pizza, China King (Chinese restaurant), Java Daves Cafe, and another Wendy's location close by.
What are the dining options and amenities available at Wendy's Gastonia location?
Wendy's offers dine-in, drive-thru, takeout, and delivery services with casual attire. Meals served include breakfast, lunch, and dinner with access to menu pricing and nutrition info online or in-restaurant.