Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,422 reviews
5 stars
519
4 stars
305
3 stars
235
2 stars
113
1 star
250
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and unresponsive staff, particularly during drive-thru hours.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and food preparation errors.
Staff Attitude
While some customers praised friendly staff, others noted rudeness and lack of professionalism among employees.
Food Quality
Feedback on food quality was mixed, with some customers enjoying hot and fresh meals, while others received cold or improperly cooked items.
- BTBilly TweedJan 5, 20264.0Ordered a double cheese burger and got a single, found out after I was home.
- MDMike DixonDec 31, 20254.0Basic Wendy's. Didn't give us our sauce for the tenders.
- MHMike HendersonDec 31, 20253.0Blahhhhhh
- JEJames EllisDec 5, 20251.0Went to drive-through set at Speakerbox for five or six minutes before pulling up to the window that no one was at tried to go in door was locked seen employees napping on bench seats at the tables in dining room. Very poor service would not recommend this Location to anyone
- CMChad MeadowsNov 12, 20254.0Although the drive through was slow, when I got to the window, got my food the cashiers were very nice and asked me if I needed anything else such as catch up mustard condiment stuff. Make sure that I had all I needed to and my drinks were good and not watered down. Although it was a slow it was worth waiting for and that's all I have to say about that
Frequently Asked Questions About Wendy's
Is W. Franklin #6 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 2419 W. Franklin, Gastonia, NC?
The drive-through at this Wendy's location is open daily from 6:30 AM to 2:00 AM.
Is this Wendy's location currently open?
Yes, this Wendy's is open and committed to serving quality food every day.
Does Wendy's at 2419 W. Franklin serve breakfast?
Yes, this location serves breakfast with options including combos, croissants, biscuits, sandwiches, coffee, and sides available via order.wendys.com or the mobile app.
What payment options does this Wendy's location accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for delivery, takeout, or to use the drive-thru.
How can I provide feedback or contact the Wendy's at 2419 W. Franklin?
You can provide feedback via Wendy's Contact page or Customer Satisfaction Survey, call their direct phone at (704) 914-5749, or reach Customer Care at 888-624-8140.
Are there nearby places where I can get cash before visiting Wendy's?
Yes, there are several nearby ATMs including BB&T ATM, Bank of America ATM, Truist, and CoinGenie Bitcoin ATM to conveniently withdraw cash before your visit.
What nearby places can I visit for banking services around Wendy's?
Near Wendy's, you can find Bank of America, Bank of America Financial Center, and Truist for banking and financial services.
Are there other dining options near Wendy's at 2419 W. Franklin?
Yes, nearby dining options include Enzo's Pizza, China King (Chinese restaurant), Java Daves Cafe, and another Wendy's location close by.
What are the dining options and amenities available at Wendy's Gastonia location?
Wendy's offers dine-in, drive-thru, takeout, and delivery services with casual attire. Meals served include breakfast, lunch, and dinner with access to menu pricing and nutrition info online or in-restaurant.