Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,299 reviews
5 stars
405
4 stars
274
3 stars
147
2 stars
124
1 star
349
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, even with few cars in line.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Staff Attitude
Numerous customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold, poorly prepared, or unsanitary food.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant and bathrooms, impacting customer trust.
- SBSteven BrunoNov 15, 20255.0Wendy's is always pretty solid in the fast food game, this one was no exception. The food was good. The staff was GREAT! very friendly and attentive, they did a great job on 11/15/2025 at around 3-4 pm.
- MBMichael BlackNov 15, 20251.0Very rude talking over the intercom wile taking my order the short hobbit looking guy was very disrespectful when I asked why I got a small coke he said cause I didn't say what size but they never gave me a chance just told me to pull forward and was charged almost 9 dollars for a sandwich and a small drink
- C? CaldwellOct 28, 20251.0Hamburger super undercooked but lady at the front counter was cool as hell
- ACAngelia CalanganOct 27, 20251.0Messed up order after repeating it several times. Rude staff
- MRMartha RayOct 11, 20255.0I love the Wendy's in Belmont, NC, Union Rd in Gastonia , & Kings Montain.
Frequently Asked Questions About Wendy's
Is Union Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gastonia, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gastonia, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 914-7048.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Union Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Gastonia, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 2216 Union Road, Gastonia, NC?
The drive-through at this Wendy's location is open daily from 6:30 AM to 2:00 AM.
Does Wendy's at Union Road offer delivery and how can I order?
Yes, delivery is available where offered. You can order via the Wendy's app or at order.wendys.com by entering your delivery address to check availability.
Is breakfast served at this Wendy's location?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
What payment options are accepted at Wendy's on Union Road?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact Wendy's at 2216 Union Road for questions or feedback?
You can call this location directly at (704) 914-7048, use Live Chat or leave a message through their Contact page online, or call 888-624-8140 for Customer Care.
Where can I find Wendy's menu and nutritional information for this restaurant?
Menu pricing and nutritional info are available on order.wendys.com and the Wendy's mobile app, with a nutrition and allergen link for each menu item.
Are there other fast food options near Wendy's at 2216 Union Road?
Yes, nearby fast food options include Burger King, Taco Bell, McDonald's, Papa John's Pizza, and Cook Out, offering a variety of meal choices to customers in the area.
What nearby services can customers access around Wendy's on Union Road?
Customers can visit CVS Pharmacy and MinuteClinic at CVS nearby for pharmacy needs and health services, or use the LibertyX Bitcoin ATM and Bank of America ATM available in the vicinity.
Which local amenities near Wendy's might be convenient for customers before or after dining?
Nearby amenities include USPS for postal services, Public Storage for storage needs, and Great Clips salon for haircuts, making it easy for customers to multitask around their visit.
Is it possible to find job opportunities or apply for positions at this Wendy's location?
To check for hiring status, visit the Wendy's Careers page and search for Gastonia, NC. If no positions are available, it's recommended to check back frequently.