Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
I would rank this Wendy's poorly. Wendy's change over time so I will add 3/6/2026. Lunch. The line was long, the service was absolutely horrible, the order was wrong. They did give us the fries and they were hot, but not really filled up. Sauces were not missing. By son of Baconator was a single patty, no bacon. This is the end of the fast food era. Only stopped from desperation. Next time in Gastonia, I'll just head home hungry.
DS
David Shempert
6 days ago
1.0
Visited 3/1/26 at 1:44am. Staff was not following procedures and served me an ice cold crispy chicken sandwich. I do not appreciate this because I spent my money on this. If the issue is not addressed and resolved, I'll be filing a dispute with the bank. It's not about the cost, it's about principle and I’m the pettiest. Look at all the other reviews - they are highly egregious and bad, so we can't all be wrong. Wendys needs to investigate this location and management immediately.
RS
Reginald Adams (Slimgoody1980)
Feb 16, 2026
1.0
Was pulling up to the drive thru to place an order. Two employees, talking outside, looked at me while I pulling up. Said nothing. One got in his car and drove off. The other went inside and locked the door. It’s 953 am on a Monday morning. WTH yo! 1st and last time at this restaurant.
SB
Sally Birdsall
Feb 8, 2026
3.0
I won't say I was happy with my order today but wasn't the worst ...however.. fries were stale and cold for mine and my husband's order. His burger and mine were fine. Just fine. But my burger tasted better than it looked and it didn't look good...at all. The spicy nuggets and sweet chili sauce was good. They were "out" of both drinks we wanted so we got diet root beer and regular root beer. His was supposed to be a medium and they gave him the same size as me (I got the biggie bag so much smaller drink).
I was too tired and had a long day at work to complain to the person at window as the food wasn't even good enough to return to the window .. they were not busy by the way. One car ahead of me. And that is it.
WW
wrgzxc
Feb 6, 2026
1.0
I would consider somewhere else. Do not go inside. A shirtless person has been seen on video having a Tattoo performed on them inside the restaurant.
What are the drive-thru hours at Wendy's on E. Franklin Blvd?
The drive-thru at Wendy's on E. Franklin Blvd is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
How can I place an order for pickup or delivery at Wendy's?
You can order through the Wendy's app or at order.wendys.com, where you can select this location and choose pickup or delivery options.
Is dine-in available at Wendy's on E. Franklin Blvd?
Yes, Wendy's offers dine-in services in addition to drive-thru and delivery options.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I contact Wendy's on E. Franklin Blvd for feedback or questions?
You can call the location directly at (980) 925-2972 or reach out via their Customer Care team through live chat or phone at 888-624-8140.
Are Wendy's gift cards available at this location?
Yes, gift cards are available in-store, online, and through various retailers. You can also purchase or check balances online at wendysgiftcards.com.
What are some nearby fast food options around Wendy's on E. Franklin Blvd?
Nearby fast food options include McDonald's, Lucky Samurai (a sushi and Japanese restaurant), and 7-Eleven convenience store which also offers quick snacks and fuel.
Can customers easily find financial services near Wendy's?
Yes, Wells Fargo ATM and Truist ATMs are located nearby for convenient banking and cash withdrawal needs.
What other nearby services can customers explore before or after their visit to Wendy's?
Nearby services include automotive care at Precision Tune Auto Care and Firestone Complete Auto Care, various beauty salons like Dominican Beauty Salon and Les Travaux Salon, and retail stores such as Payless ShoeSource and Olivia's Monograms & Gifts.
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