Taco Bell

3.4
1249 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2125 N. Chester Street in Gastonia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2125 N. Chester Street, Gastonia, NC
28052, United States

Hours

Reviews

3.4
1,249 reviews
5 stars
443
4 stars
260
3 stars
159
2 stars
90
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unhelpful staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Customer Experience

While some customers praised friendly staff and good service, others experienced rudeness and a lack of professionalism from employees.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area, contributing to a negative overall impression.

Order Accuracy

A significant number of customers reported missing items or incorrect orders, indicating a need for improvement in order fulfillment.
  • SE
    sam estep
    Nov 12, 2025
    3.0
    Good usually not what you order, and very sloppy
  • JL
    Jennifer Lindsley
    Oct 5, 2025
    3.0
    The food was good, but we ordered using the kiosk and chose to pay cash. We waited for 20 minutes before having to call into the kitchen to get someone attention, even though the cashier at the window looked at us several times. Once we paid, the food took about another 15 minutes, so I don't think they had even started making it until I called out to them. There was 2 others in the lobby, and only a random car here and there at 7PM, so it's not like they were super busy or anything. The lobby wasn't well stocked and it was freezing inside. Giving 3 stars because the food was good, but we spent over an hour there when it should've been half that.
  • KH
    Karla Bonilla Hernandez
    Oct 3, 2025
    1.0
    Si pudiera no dar铆a ni una estrella, 馃槨 hoy 3 de octubre mi esposo compr贸 como a las 10:30, pidi贸 dos quesadillas y un taco party, pero, qu茅 decepci贸n al ver la comida, no traen nada los tacos y las quesadillas s贸lo eran las tortillas, la gente paga por comida rica y no por lo que nos vendieron hoy, muy decepcionada de este establecimiento
  • JW
    Jerry williams
    Oct 3, 2025
    5.0
    Edgar prepared our food Exactly as the displays show our selected items. He was attentive to our requests and went the extra mile to ensure the most positive experience we could鈥檝e hoped for during our visit. Thanks Edgar! You deserve not only recognition, but a great review and a raise!! Thanks for the good memories you help make!
  • LL
    LeeBo
    Sep 26, 2025
    1.0
    I can remember when a Chalupa combo was $6 and you didn't have to wonder whether your food was going to be hot & fresh & delicious. Those days are long gone. Now a Taco Bell receipt for 2 is at a premium price for sub quality food. It's 50-50 for your food to be hot and freshly made. And I don't care what they say about that. I know Taco Bell used to serve their food the way I remember it because I went through the drive through kn my way to work 5 days a week every week and mu Chaluoa combo was ALWAYS hot and freshly made. After this last experience with them we will never ear at Taco Bell again. My food was cols, the Chalupa bread was cold and hard. There was hardly any ingredients inside to speak of. When I returned it to the counter and said this food is cold and I would like it freshly prepared and hot. The girl who was making the food came out and said she just made those, in essence, calling me a liar. The manager brought my new order to our table and I thanked her after I saw it was hot. But as I said, no beef to speak of, or anything else for that matter. With their prices being where they are we can no longer justify eating at Taco Bell when we can eat a ribeye sreak at Longhorn for just a few bucks more and get excellent food the first time and every time. Taco Bell will learn not to screw over their customer base or thet will eventually go out if business after all of their customers stop eating there period.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on N. Chester Street?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Where is Taco Bell located in Gastonia, NC?

Taco Bell is located at 2125 N. Chester Street, Gastonia, NC 28052, USA.