Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1840 W. Franklin Blvd in Gastonia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
1,326 reviews
5 stars
503
4 stars
292
3 stars
206
2 stars
106
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers experiencing unprofessional behavior from employees.
Food Quality
Many customers expressed dissatisfaction with the food quality, mentioning cold or poorly prepared items.
Customer Experience
Overall, the dining experience was marred by slow service, unhelpful staff, and a lack of attention to customer needs.
- TWTravis Woods2 days ago3.0Good experience
- KBKristin BraswellNov 11, 20251.0Went to the taco bell on West Franklin Blvd. I ordered the $7 supreme luxe box. The hard shell was not a supreme, was hardly anything in it. The chicken chalupa taco was not a supreme taco. Waited in the drive through for about 15 minutes. Very poor service. Be nice to make it right.. I will not go back to that taco bell after tonight.
- JTJared TaylorOct 20, 20251.0This is one place I cannot wait for the AI robots to replace the workers so I can actually get some good service! Every time. Super long to cook because the workers are busy talking on the phone, clowning around, anything but preparing the food. Is a requirement to get a job here, lack of care, speed, or customer service? Why does it take 20 minutes to get to value menu items when I’m the only one in the restaurant?
- SSShakeekaSep 19, 20255.0The whole staff was friendly! Great customer service!!
- S_Striking _Aug 17, 20251.0I came here doing my job at 2:30 AM. I had a Uber eats Pick up from this location and after waiting 20 minutes in the line, they told me someone else picked up the order and that I would have to reach out to Uber to get it canceled. These restaurants that willingly sign up for Uber eats need to understand it is 100% their responsibility to ensure that the driver is confirming the order before they leave the restaurant. Failure to do so is not anyone else’s fault except the employees. You guys wasted my time you guys are shooting around with my job so you guys get a big fat one star! Enjoy!
Frequently Asked Questions About Taco Bell
What are the Taco Bell drive-through hours at 1840 W. Franklin Blvd in Gastonia?
The drive-through is open from 7:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 4:00 AM on Friday and Saturday.
Does this Taco Bell location offer online ordering?
Yes, you can order ahead online or on the mobile app for pick up or delivery.
What payment options does this Taco Bell accept?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
What are some popular menu items at this Taco Bell in Gastonia?
Popular items include classic tacos, burritos, Crunchwrap Supreme, and Cheesy Gordita Crunch.
Does the restaurant serve breakfast, and what meals are available?
Yes, this Taco Bell serves breakfast, lunch, dinner, and dessert options.
Is there seating available inside this Taco Bell, and does it welcome families?
Yes, the location has seating and welcomes families and children.
What nearby places can I visit before or after dining at this Taco Bell?
Nearby places include Merida Takisas food truck for more Mexican food options, CVS Pharmacy for shopping needs, and QuikTrip gas station and convenience store for quick stops.
Are there other fast food options near this Taco Bell?
Yes, Burger King and McDonald's are nearby if you want additional fast food choices.
How can I find services related to automotive needs near Taco Bell?
You can visit Reliable Auto Company, AutoMax Service Center, and O'Reilly Auto Parts close to this location for automotive repair and parts.
Is there a pharmacy near the Taco Bell at 1840 W. Franklin Blvd?
Yes, CVS Pharmacy, Walgreens, and Prescriptions Plus are nearby for pharmacy and medical supply needs.