Subway

3.9
164 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Gastonia Subway® Restaurant at 3284 S Union Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3284 S Union Rd, Gastonia, NC
28056, United States

Hours

Reviews

3.9
164 reviews
5 stars
92
4 stars
21
3 stars
15
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing fresh ingredients while others received stale or poorly prepared items.

Customer Service

Service quality varied significantly; some staff were praised for their friendliness and attentiveness, while others were criticized for rudeness and lack of engagement.

Hygiene Concerns

Multiple reviews highlighted concerns about hygiene practices, particularly regarding staff not washing hands after handling raw food.

Coupon Policy

Many customers expressed frustration over the location's refusal to honor coupons, which they felt was misleading and poorly communicated.

Cleanliness

The restaurant was generally noted as clean, although some reviews mentioned specific cleanliness issues, such as pests near the drink machine.
  • LW
    Lori Wheeler
    Sep 26, 2025
    1.0
    This is generally the best Subway in Gastonia. Today my sandwich was disgusting. The vegetables looked and tasted like they were a week old. If you pride yourself in being locally owned then do better! Today’s sandwich was a waste of money.
  • CL
    Craig Lewis
    Sep 2, 2025
    1.0
    Would give zero stars if I could The owner is rude I ordered a cup of tuna. The owner said he had charge for a foot long sandwich price. The other subway I eat from never do this. I said fine I’ll take a foot long tuna sub with the tuna on the side. He then got mad and said he was going to charge me for the bowl. He is just money hungry. I left and went to the subway on garrison. Paid 4 dollars for a side of tuna the guy on Union rd wanted to try and charge me 12
  • PM
    patel mayur
    Aug 30, 2025
    5.0
    The best service feels like home the big guy working there couldn't get his name but so kind and innocent at work 100 percent haven't met nice subway artist then him god bless you would be back just for kind service
  • KB
    Karlos Bigger
    Aug 30, 2025
    1.0
    My only issue is that they don’t wash their hands when they come out the back.. they immediately reach for gloves. You’re dealing with raw foods and we don’t know what you were doing back there!
  • AW
    Ashley Wright
    Jun 12, 2025
    5.0
    The workers at this subway always go above and beyond. Every time I have ate here, the food is fresh and on time. It's the best subway in Gaston area.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Forestbrook Shopping Center?

Subway is open daily from 7:00 AM to 9:30 PM.

Where is the Subway restaurant located in Gastonia, NC?

It is located at 3284 S Union Rd in the Forestbrook Shopping Center, Gastonia, NC 28056.