Subway

4.0
415 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Gastonia Subway® Restaurant at 916 Cox Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
916 Cox Rd, Gastonia, NC
28054, United States

Hours

Reviews

4.0
415 reviews
5 stars
221
4 stars
87
3 stars
51
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.

Food Quality

Concerns about food safety and quality, with multiple reports of unsanitary conditions and foodborne illness.

Cleanliness

Inconsistent cleanliness reported; some customers found the location clean and inviting, while others described it as disgusting.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect sandwich preparations.

Staff Training

Need for better staff training highlighted, particularly in customer service and food preparation.
  • KB
    Kenishia Bittle
    Nov 3, 2025
    5.0
    Servers were very nice and shared information with us that saved us money at the register.
  • SH
    Sandra Hudson
    Sep 26, 2025
    5.0
    Exerting is fresh
  • CB
    Colby Brown
    Aug 1, 2025
    1.0
    It's unacceptable that they do not offer Sweet Tea. I was told they cannot have sweet tea because they have a contract with Pepsi.
  • DP
    Deanna Pagan
    Jul 31, 2025
    1.0
    Walked in for lunch. Jane was making sandwiches but also doing everything else except for providing any kind of customer service. Jane embarrassed an employee out loud in front of a line of customers who was trying to take a lunch. Jane was talking at all of her colleagues terribly but she wasn't really doing much. She was pleasant with one person in the back and talking about vacation and everything other than work. She was just straight up rude and lazy. Luther was organized and pleasant.
  • CN
    Cristian Nolasco
    Jul 12, 2025
    1.0
    SALMONELA!!!!! SALMONELA !! people please don't eat at this location . I got salmonela from this place and today is my third day in the hospital, I thought I was gonna die . This place is disgusting. If u have kids think about them , don't give them anything from this place I really hope people get to see this message . I vomited around 20 times and had severe diarrhea end up in the hospital when I couldn't handle no more .. people please don't eat here ... SALMONELA !!!!! SALMONELAAA ...

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Gastonia, NC?

The Subway restaurant is located at 916 Cox Rd, Suite 212, Gastonia, NC 28054.

What are the operating hours of the Subway at 916 Cox Rd?

Subway is open Monday to Friday from 6:30 AM to 8:30 PM, and on Saturday and Sunday from 10:00 AM to 8:30 PM. Holiday hours vary.