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Subway

4.1
(314 reviews)

Business Details

(704) 854-8175
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gastonia Subway® Restaurant at 3854 West Franklin Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3854 West Franklin Blvd, Gastonia, NC
28052, United States

Hours

Reviews

4.1
314 reviews
5 stars
168
4 stars
72
3 stars
29
2 stars
17
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the subs, though some noted inconsistencies in ingredient quality and preparation.

Customer Service

Feedback on customer service was mixed; while some employees were described as friendly and helpful, others were reported to be rude or unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly with online and phone orders, leading to frustration.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting unsanitary conditions while others found it tidy.
  • LP
    Laurie Pace
    Feb 8, 2026
    5.0
    This is the best Subway. We had to move due to fire and the ones in Mount Holly are awful. Would definitely recommend this subway!!!! We miss you. Will be back after rebuild!!! The subs are great and the bread is fresh!!!!!
  • RI
    Randy's Home Improvement
    Jan 6, 2026
    5.0
    Good subs good place to eat
  • TS
    Tammy Sarvis
    Sep 29, 2025
    1.0
    I went to the subway off of 29/74 highway. To get two sub but right in front of me. The guy kill a big on the counter. Where you make the sandwich.
  • JR
    J Radio
    Sep 24, 2025
    1.0
    Okay so I go to this particular subway very often sometimes 3 days a week . On this particular morning I got my wife lunch ... when I went to pay their register would not take a debit card payment so the employee called the owner the owner instructed them to tell me to go get cash out of the ATM !?!? Because my wife needed lunch I went and got cash. . I went to pay for my order and the register wouldn't take cash either so the worker called the owner again and while the worker was telling he owner that it wouldn't take cash I said yes and after I was instructed to go get cash he immediately asked her to give me the phone. He then went on to say that he did not appreciate me intimidating his employee I told him I didn't intimidate anyone .I asked the employee did I do that ? And they said no . He just got in his feelings because I said what I said so I told him not to try and attack my character because he is not handling his business . He wanted to go back and forth so I decided to leave after he said he can't sell me my order . You just lost a very good customer !!! Make sure you all continue to tune in to the Show ! 5:00pm est !!!
  • MJ
    M J
    Sep 13, 2025
    3.0
    I like to place my orders online and pick up on my way home from work, but every time I order from here they screw up my sub! Idk how hard it is to read a simple order?? I order the same thing every time.......meatball sub, toasted on wheat and pay the $2 Xtra for Xtra meatballs. Apparently they don't read their orders all the way through because 9/10 they do not make it with Xtra meatballs! I have called and complained, talked to a manager and even call after I order to make sure they get it right(which I shouldn't have to do!) I love subway, I crave it at least every other week and have ordered from here from years, same order. You would think one day they would start getting them right!!??

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Certified March 01, 2026Yext Knowledge Graph
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