Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gastonia, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2525 S. New Hope Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.0
1,761 reviews
5 stars
519
4 stars
297
3 stars
213
2 stars
175
1 star
557
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 20-40 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared items, including hard fries and incorrect drinks.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and a need for better upkeep of the location.
- DMDavid M4 days ago1.0Claimed slush machine was down at 6p. I will not be coming back. What’s Sonic without slushies?!
- LVLydia VincentyDec 19, 20255.0There food is excellent, but it's gotten to expensive . Especially during these critical events
- MPMarkie PopeDec 13, 20251.0This is possibly the worst option you can choose for food. Decided to give it another try today, and that was a mistake. The speed was slow and once again they forgot our condiments. As drinks we ordered ocean water and sprite. Upon taking a sip of my drink I realize the soda is out. I pull back in and inform them its out. They come out and say the ocean water was made with soda water because they are completely out of sprite, so what what the sprite made with? This was 2pm on a Saturday.
- ABAlicia BelcherDec 8, 20252.0Service was so slow. Took a long time to be answered at the drive thru and took really long to get order. I only had a shake and drink. Could see employees standing around inside on cellphones.
- BKBjorn KasperNov 30, 20254.0Took a long time to get one combo. Fries were cold. Did see one lady that brought out our food hustling, good for her for sure, she needs help.