Panera Bread

4.0
1564 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gastonia is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2625 East Franklin Boulevard, Gastonia, NC
28056, United States

Hours

Reviews

4.0
1,564 reviews
5 stars
819
4 stars
341
3 stars
151
2 stars
88
1 star
165

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the quality and portion sizes of the food, noting that items were often underwhelming or not as advertised.

Service Issues

Numerous reviews highlighted problems with order accuracy and slow service, with some customers experiencing rude interactions with staff.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, particularly in the bathrooms and around the drink station.

Staff Performance

While some reviews praised the friendliness and helpfulness of the staff, others noted inconsistency in service quality.

Pricing Concerns

Many customers felt that the prices were too high for the quality and portion sizes of the food, leading to a perception of poor value.
  • LP
    Liza Peterson
    1 day ago
    5.0
    Taylor was so helpful!! She went above and beyond packing my order and made our Panera visit much more fun. My wisdom teeth were recently removed so I had a lot of weird customizations in my order and Taylor not only made sure it was packed correctly but that it was extra tasty too. She was so nice and friendly and brightened my day!! Thank you Taylor and Panera!
  • CB
    Charlene Bell
    Jan 2, 2026
    5.0
    I ran through the drive-through about an hour before close. The food was great, and the gentleman at the window was courteous and pleasant. I’ve always had a good experience at this location.
  • EK
    Ernie Kirchin
    Jan 2, 2026
    1.0
    I entered the premises on 1/2/2026 and noticed how disgusting this facility was and left without ordering. Tables were extremely dirty and so were restrooms. Would not trust the kitchen
  • DH
    Denise Hoyle
    Dec 30, 2025
    5.0
    The broccoli 🥦 soup is delicious but be careful when using the kiosk to order food it took order and payment but we didnt receive our food although management did make it he comped out ticket and also gave us both a chocolate chip cookie
  • RB
    Rebecca Bruce
    Dec 29, 2025
    1.0
    For as much as customers pay the sandwiches are paper thin now and they rarely get the order right. What a shame! Not worth eating at anymore. The par-baked breas is literally like eating cardboard. Biggest waste of money.

Frequently Asked Questions About Panera Bread

Does Panera Bread Gastonia accept reservations?

No, Panera Bread Gastonia does not accept reservations.

What are the opening hours of Panera Bread Gastonia?

Panera Bread Gastonia is open Monday to Friday from 6:00 AM to 9:00 PM, and on Saturday and Sunday from 7:00 AM to 9:00 PM.