Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Gastonia off New Hope Road and Remount Road and next to CarMax.
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others found steaks tough, overcooked, or poorly seasoned.
Positive Experiences
Several customers praised specific staff members for excellent service and attentiveness, enhancing their dining experience.
Value Concerns
Many felt that portion sizes were small for the price, leading to dissatisfaction with perceived value.
Takeout Performance
Takeout orders received mixed feedback, with some customers reporting quick service while others experienced delays.
RL
Ryan Lyda
Nov 15, 2025
5.0
We swung by Outback for takeout, and even though the kitchen was clearly slammed, the experience was still a win. The to-go attendant deserves a shout-out — super friendly, kept the vibes positive, and genuinely made us feel taken care of. She even offered us drinks while we waited and checked in a couple times to make sure we had everything we needed.
The food came out hot, accurate, and worth the wait. A busy kitchen happens, but great service makes all the difference, and she delivered. Strong operational excellence on the customer care side.
Would absolutely order takeout here again.
KG
Kay Guerard
Nov 14, 2025
3.0
Tables were dirty and the hostes had to clean ours. We arrived at 5:09pm and ordered our meal at the same time we ordered our tea. Appetizer came out promptly. We waited and waited for the main course. When it finally arrived, mine was missing the lobster. My husband is still waiting for his cheesecake to show up, and it is 6:32pm. Super slow service.
DK
Denise Keener
Nov 11, 2025
5.0
It's been awhile since I ate at outback,but I went tonight for veterans day.
I would give it 10 stars if I could.
The chicken was perfectly cooked,sweet tater was perfect,salad fresh.
Did not have a long wait .
Service was fast and courteous .
Great job to everyone.
The fallen solider table was a nice touch.
Thanks to all veterans past and present for your service..
TP
Table for two, please!
Nov 3, 2025
3.0
Outback Steakhouse Review
We arrived early, but others who came after us were seated and served first. The wait was long, and when our server finally arrived, she seemed visibly frustrated — venting about being short-staffed and overwhelmed. While I empathize with her situation, it added to the overall tension of the experience.
The food itself was decent, but the portions felt small for the price. Paying premium rates for sides that barely filled the plate doesn’t feel like good value. Outback used to be a reliable go-to, but this visit left us questioning whether it’s still worth it.
MJ
Matt Jones
Oct 30, 2025
2.0
We were surprised at the seemingly low quality of the steaks we ordered. We’ve eaten at outback in the past with no issues. This time every steak was as tough as can be despite being on the higher end of price. A filet, a ribeye, and a porterhouse I believe. All were ordered medium rare to medium. Thehey cam out just slightly overcooked but that’s usually not a problem. The problem was that we could hardly chew it. I don’t know if the meat was cooked from very cold, or if maybe it had been almost frozen and then thawed. Maybe it wasn’t rested? I have no idea. The staff were more than gracious. We didn’t ask for a discount or try to return anything but a discount was offered and a free dessert given. I only post this as a reminder to handle the meat appropriately as it affects the outcome severely. The one salmon salad in the group was very good.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Gastonia?
Outback Steakhouse in Gastonia is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to 11:00 PM.
Does Outback Steakhouse Gastonia offer happy hour, and when is it?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM at Outback Steakhouse Gastonia.
Can I order food for delivery or pickup from Outback Steakhouse Gastonia?
Are there gluten-free menu options available at Outback Steakhouse Gastonia?
Yes, they offer several gluten-free menu items. You can view the gluten-free menu on their website.
What is the dress code at Outback Steakhouse Gastonia?
The dress code at Outback Steakhouse Gastonia is casual.
Does Outback Steakhouse Gastonia have a bar and serve alcoholic drinks?
Yes, Outback Steakhouse Gastonia has an onsite bar and serves liquor, beer, wine, and cocktails.
What payment methods are accepted at Outback Steakhouse Gastonia?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Are reservations required or accepted at Outback Steakhouse Gastonia?
Reservations are accepted but not required at Outback Steakhouse Gastonia.
What nearby places can I visit before or after dining at Outback Steakhouse Gastonia?
Nearby you can visit CarMax for car shopping, Tru by Hilton Gastonia for lodging, and The Ridge Apartments if you're looking into housing options.
Are there convenient transit or hospitality options near Outback Steakhouse Gastonia?
Yes, several hotels including Tru by Hilton Gastonia, Courtyard Charlotte Gastonia, Best Western Gastonia, and Fairfield Inn Charlotte Gastonia are located nearby, ideal for visitors planning a stay.
What fast-food and casual dining options are close to Outback Steakhouse Gastonia?
Nearby dining options include KFC, Bojangles' Famous Chicken 'n Biscuits, Bojangles, Captain D's, Dunkin', Waffle House, and Cracker Barrel Old Country Store for a variety of quick and casual meal choices.