Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Gastonia.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
1,791 reviews
5 stars
1,019
4 stars
237
3 stars
141
2 stars
83
1 star
311
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kelly and Patricia for their outstanding service.
Product Availability
Frequent complaints about limited donut options and unavailability of popular items, especially during peak hours, were noted.
Quality Consistency
Mixed reviews on donut freshness, with some customers receiving stale or cold donuts despite the 'Hot Now' sign being on.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to the quality and size of the donuts.
Store Condition
Concerns were raised about cleanliness and the overall condition of the store, with some customers describing it as dirty or aged.
- SRShawn RosenbergerJan 3, 20262.0Locked the door on me as I was getting ready to come in because of low staffing I added a low staffing piece of paper as I was leaving
- DDDanielDec 31, 20251.0The manager is the most unprofessional person. I've met in my life. I asked to use the restroom. Took her 30 minutes to unlock the door for me. I placed my order online. It was 10 minutes after it's supposed to be ready. The line is an hour-long because these five people in front of me and she told me that even though my donuts were ready. That I still had to wait in that line in order to get them. So instead of getting my donuts, I wasted my $30 and driving off before I catch a charge. The manager needs fired.
- DSDonna SuttonDec 30, 20251.0At 745 tues evening, no donuts in case. Yall should be ashamed. Whole store only had FOUR GLAZED, 3 CHOCOLATE COVERED, OREO AND APPLE. CARS lined up not knowing they were out . OF EVERTHING. Had a coupon and rude lady wanting to charge me SIXTEEN DOLLARS, 19 WITH TAX. HOW DARE YOU. WITH A COUPON. 2 HOURS LEFT. RUDE WOMAN OLDER LADY IN GASTONIA TOLD A COUPLE TO BACK AT 6 AM. IM SO ANGRY AT THIS. ITS A HOLIDAY WEEK, WITH COUPONS OFFERED. THEY SAID CORPORATE SAID THEY WOULDNT BE BUSY. IM SURE THOSE PEOPLE IN TOGO LINE WERE ANDRY THEY COULDNT GET OUT OF THE LINE. KRISPY KREME SHOULD BE ASHAMED AT THIS. MOPPING FLOORS AT 745 PM. OPEN TIL 10. NOT SURE HOW YOU STAY IN BUSINESS, OR SLEEP AT NIGHT. YES IM EXTREMELY ANGRY. YOU WILL BE RECEIVING A CALL.
- SHSharon HallDec 27, 20252.0I was not happy with the selection, they closed at 6 pm and I arrived at 330pm and they were out of most of their specialty donuts and said they wouldn't be making anymore for the day. The only thing the cashier could say was were are out and no we are not making anymore.
- CRChristine RosinskiDec 24, 20251.0We ordered online 2 days before the scheduled pick up, which was Christmas Eve. We ordered 2 days ahead to ensure we would get the items we wanted. When we arrived to pick up our order, 2 hours before the store was scheduled to close, we were informed they didn’t have any of the donuts we ordered. There was the equivalent of about 2 trays of donuts available, and staff were cleaning as if they were closing already. I was informed that the store does not get the orders until soon before the pick up time is scheduled. If this is the case, it is an issue that Krispy Kreme corporate should remedy this.
Frequently Asked Questions About Krispy Kreme
What are the delivery hours at Krispy Kreme Gastonia?
Delivery is available from 6:15 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.
When is the drive-through open at Krispy Kreme Gastonia?
The drive-through operates daily from 6:00 AM to 10:00 PM, except on Friday and Saturday when it stays open until 11:00 PM.
What are the pickup hours for orders at Krispy Kreme Gastonia?
Pickup is available from 6:00 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.
Where is Krispy Kreme Gastonia located?
Krispy Kreme Gastonia is located at 2990 E Franklin Blvd, Gastonia, NC 28052, USA.
What types of payment does Krispy Kreme Gastonia accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Krispy Kreme Gastonia offer drive-through service?
Yes, they have a drive-through that is open daily with extended hours on Fridays and Saturdays.
Is Krispy Kreme Gastonia family-friendly and accessible?
Yes, they welcome families and LGBTQ customers, and have wheelchair accessible restrooms available.
What nearby attractions can I visit before or after Krispy Kreme Gastonia?
You can visit nearby places like Franklin Square shopping center, Dynasty Buffet restaurant, or Michaels craft store for a shopping or dining experience before or after enjoying your treats at Krispy Kreme.
Are there nearby dining options close to Krispy Kreme Gastonia?
Yes, nearby dining includes McDonald's for fast food, Chili's Grill & Bar for American and Mexican cuisine, and It’s Just Wings for chicken wings.
What other services or stores are located near Krispy Kreme Gastonia that might be useful?
Close to Krispy Kreme, you'll find Walmart Pharmacy for medical needs, UPS Access Point location for shipping services, and SKECHERS Warehouse Outlet for shoe shopping.