Jimmy John's

4.0
401 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2080 E Franklin Blvd, Gastonia, NC
28054, United States

Hours

Reviews

4.0
401 reviews
5 stars
223
4 stars
69
3 stars
40
2 stars
5
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and poor order handling.

Food Consistency

While many customers enjoy the sandwiches and find them delicious, there are complaints about incorrect orders and inconsistent quality, particularly regarding freshness and ingredient accuracy.

Cleanliness

The establishment is frequently noted for its cleanliness, with several reviews highlighting a clean environment and well-maintained facilities.

Pricing Issues

Several customers express dissatisfaction with pricing, feeling that the cost does not match the value of the food received, particularly in relation to portion sizes.
  • AT
    Angela Turner
    Dec 14, 2025
    5.0
    Subs are made quickly and on point. The staff seems ready for service and the place is always clean. Been coming here for several years and it is consistent.
  • KW
    Kristen Wixon
    Nov 9, 2025
    5.0
    This Jimmy John’s location is always spotless, quick, and staffed with some of the friendliest people around. Heather, the manager, does an amazing job keeping everything running smoothly you can tell she truly cares about her team and customers. Our family loves how polite and consistent everyone is it’s our go-to place when we want something easy and delicious for dinner.
  • AW
    Amy Welch
    Nov 8, 2025
    4.0
    Upon walking into the shop I was greeting right away. I was asked if I had any questions regarding the menu. Heather was the girl who made my sandwich. And I do have to admit was faster than anyone I've ever seen. As I sat down to eat I noticed something. That girl not only knows her "stuff" but she seems to enjoy her position! Keep up the good work!
  • CD
    Caroline Delaney
    Oct 28, 2025
    5.0
    The staff is so nice, especially the lady on Sunday when I usually come. The sandwichs are always made so quickly. I always have a great experience with pickup at this location.
  • MM
    Michael Martin
    Sep 11, 2025
    5.0
    Free smells lol. Great sandwiches and don't forget about the pickles.