Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2212 East Franklin Blvd in Gastonia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,679 reviews
5 stars
1,021
4 stars
340
3 stars
148
2 stars
70
1 star
100
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers as delicious and of high quality, though some noted inconsistencies with fries being overcooked or undercooked.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost was not justified for the portion sizes and quality.
Service Issues
There were numerous complaints about slow service, incorrect orders, and lack of attention from staff, impacting the overall dining experience.
Cleanliness
Several customers mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.
Staff Friendliness
Despite service issues, many customers appreciated the friendliness and helpfulness of the staff during their visits.
- JLJustin LNov 13, 20252.0The food here is solid, but I was really put off by a board in the back that’s clearly visible from the dining area. It lists employees by name under “did not upsell?” and other notes that feel like public shaming rather than coaching. As a customer, it makes the place feel more focused on squeezing upsells out of staff than on creating a positive, respectful environment. I hope management or corporate will address this and move to a more professional, private way of giving feedback to employees. A meal for 1 person with fries and only a single patty is approaching $19. When I went into Five Guys, there were only 3 people working and they were all busy the entire time I was there. Tables weren’t cleaned but that’s because there wasn’t enough people there to clean tables. Maybe focus on customer experience and reducing menu item prices instead of trying to nickel and dime customers. Bless the employees who make almost nothing, who have to put up with these shaming tactics.
- ILIván LaraOct 27, 20255.0Las hamburgers son de otro planeta!!! Sus papa fritas son muy buenas.
- DCDrKelly “Bishop K” CarringtonOct 22, 20255.0These burgers are DELICIOUS!!! Finally, some REAL ground beef to enjoy!!
- CGcharles galeOct 20, 20251.0This place is just a rip off I don't know how they stay in business Bad Daddy's burgers across the street is cheaper and way better. Or you could go to a fancy restaurant in downtown Gastonia for the same price. It use to be a good concept pay slightly more for fries and get a big size portion that's bigger than any restaurant but now the fries are more expensive than any restaurant and they barely give you any.
- ABAlex BSep 24, 20255.0Pricing is insane. But I was here yesterday, and the cooks are on top of things. Super fast. Cooked perfectly, and incredibly personable.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Gastonia accept reservations?
No, Five Guys at 2212 East Franklin Blvd in Gastonia does not accept reservations.
What are the opening hours of Five Guys Gastonia?
Five Guys Gastonia is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery from the Gastonia location?
Yes, Five Guys Gastonia offers delivery daily from 10:30 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/five-guys-gastonia-franklin-blvd/menu.
Can I customize my burger and milkshake at Five Guys Gastonia?
Absolutely! Five Guys Gastonia offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations to satisfy your craving.
What forms of payment are accepted at Five Guys Gastonia?
Five Guys Gastonia accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys Gastonia have wheelchair-accessible facilities?
Yes, the location has wheelchair accessible entrance, parking, seating, and restroom facilities to accommodate all guests.
Are there any nearby burger restaurants to Five Guys Gastonia?
Yes, nearby burger restaurants include Back Yard Burgers and Bad Daddy's Burger Bar, providing options if you're exploring burger choices in the area.
What entertainment options are nearby Five Guys Gastonia?
AMF Gastonia Lanes, a bowling alley and event space, is nearby and a great spot to enjoy some fun before or after your meal at Five Guys.
Are there medical services near Five Guys Gastonia?
Yes, several medical services are nearby including Logan R. Breakfield, FNP-C, Med First Primary & Urgent Care, and Atrium Health Urgent Care, convenient if you need healthcare close by.
How can I place an order for pick-up or delivery from Five Guys Gastonia?
You can place an order for in-store pickup or delivery via the Five Guys app or online at https://order.fiveguys.com/location/five-guys-gastonia-franklin-blvd/menu.