Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Gastonia, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
852 reviews
5 stars
420
4 stars
168
3 stars
79
2 stars
51
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff often being rude, dismissive, or unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, including wrong items and poorly made drinks.
Staff Attitude
Several reviews mentioned negative attitudes from staff, contributing to an overall unpleasant experience for customers.
Speed of Service
While some customers appreciated quick service, many others experienced long wait times and disorganization during busy periods.
Food Quality
Feedback on food quality was mixed, with some enjoying the offerings while others reported stale or poorly prepared items.
- LLLindsi L3 days ago2.0why no box for the munchkins? one seems to have a bite missing?? you can’t even mix my dang matcha? what is wrong with y’all???
- CHCappy HermwaldDec 16, 20255.0Stopped for a quick bite and the food and drinks here are fantastic!!
- GSGregg SteamerNov 26, 20251.0Employees were giving free donuts to the people in line in front of me but when I asked for a donut they wouldn’t give it to me. Treat all customers equally or I will not be returning.
- ALAdam LynnNov 24, 20255.0I like when they have specials, and they have been excellent about having mobile orders ready on time.
- KZKelly ZalakNov 12, 20252.0SUPER friendly service (great lady at the window!!!!) with food I couldn't eat. I ordered a bagel through my mobile dunkin app, using points because life be lifing out here.... and I couldn't even eat my meal. I don't blame the staff - Dunkin, higher your standards and do better. The bagel was hard as a rock and should have been thrown away. The prices keep rising, perhaps the good quality should too?????
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 350 N New Hope Rd, Gastonia, NC?
Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.
Does Dunkin' in Gastonia offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some featured holiday drinks currently available at Dunkin'?
Currently, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as new holiday menu items.
Can I order ahead using a mobile app for a faster experience at Dunkin' Gastonia?
Yes, you can order ahead using the Dunkin' mobile app, available for both iOS and Android devices, for a fast grab and go experience.
What types of meals are served at Dunkin' Gastonia?
Dunkin' serves breakfast, lunch, and brunch to satisfy a variety of cravings.
What specialties can I expect at this Dunkin' location?
The Gastonia Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at the Dunkin' in Gastonia?
Yes, this location features a convenient drive-thru for quick service.
Which nearby places can I visit for seafood or fast food near Dunkin' Gastonia?
Captain D's is a nearby seafood and fast food restaurant where you can enjoy fish and chips after your visit to Dunkin'.
Where can I find automotive services near Dunkin' on N New Hope Rd?
Autobell Car Wash, specializing in car wash and auto detailing, is located nearby for automotive services.
What shopping options are close to Dunkin' in Gastonia?
Nearby shopping includes Curt's Premium Outlet for home goods and outlet shopping, as well as JCPenney and The Children's Place for clothing and retail needs.