Dunkin'

3.9
611 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gastonia, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2302 S New Hope Rd, Gastonia, NC
28054, United States

Hours

Reviews

3.9
611 reviews
5 stars
324
4 stars
105
3 stars
52
2 stars
36
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and poor attitudes.

Cleanliness

Multiple reviews highlight unsanitary conditions, including reports of roaches and dirty environments, leading to customer disgust.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, contributing to dissatisfaction.

Speed of Service

Many reviews mention slow service, particularly in the drive-thru, with long wait times being a common complaint.

Food Quality

Customers expressed disappointment with the freshness and quality of food items, including undercooked donuts and stale cones.
  • EE
    Erica Eaves
    1 day ago
    5.0
    Sherbet
  • CJ
    Craig Jacobson
    Oct 8, 2025
    5.0
    Love the order ahead app
  • JJ
    Janae Jackson
    Aug 15, 2025
    1.0
    Not sure who took my order in the drive through but my ticket says Sabrina she had extremely long xxl nails ngl kinda gross to see when handling food. But whoever took my order had a really bad attitude very passive aggressive for no reason. I remember the type of workers that they had years ago when I would go hang out after school and it was great vibes then but this woman or girl was so nasty, give people some grace if they don’t understand the menu. Don’t be passive aggressive because you hate your job and you’re having a bad day. I definitely wouldn’t recommend going back i don’t care if the food is good. I don’t want to be served by nasty women. You work at an ice cream/doughnut shop why would you be angry lol you should be happy that’s a chill job! How stressed out can you be by doughnuts and ice cream cones🤣
  • EE
    Erika
    Jul 21, 2025
    1.0
    I ended up leaving the drive through this morning because the woman working it was SO rude, pushy, and impatient. I’ve never had an experience like that ar this location before. There’s another Dunkin down the street so I chose to go there. I will never be back at this location again because dealing with someone who clearly doesn’t want to be there or have time to help customers is not worth it.
  • EB
    Erica Barraza
    Feb 17, 2017
    1.0
    I've stopped going to this particular location because my order is always wrong and they run out of items all of the time. Decided to give another try today and they were once again out of stock.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Gastonia, NC?

Dunkin' in Gastonia is open Monday to Friday from 5:00 AM to 8:30 PM, and on Saturdays and Sundays from 6:00 AM to 8:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.