Dunkin'

3.6
1059 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gastonia, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2165 N Chester St, Gastonia, NC
28052, United States

Hours

Reviews

3.6
1,059 reviews
5 stars
454
4 stars
207
3 stars
116
2 stars
60
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unfriendly staff.

Cleanliness

The establishment was noted for being clean, but there were also multiple complaints about dirty restrooms and unsanitary conditions.

Product Quality

Many customers expressed dissatisfaction with the quality of food and drinks, citing issues like cold items, incorrect orders, and stale products.

Staff Attitude

While some reviews praised friendly staff, many others reported aggressive or rude behavior from employees.
  • EA
    Esmeydi Alvarenga
    3 days ago
    1.0
    Burnt food burnt grease and I feel like this had been dropped on the floor and I’m going to channel 9 news with this picture and this store number
  • SL
    Seenie Lawson
    Jan 2, 2026
    4.0
    Awesome service. Manager had to deal with belligerent people. He kept his cool through out the whole ordeal.
  • NN
    nomitq
    Dec 14, 2025
    1.0
    Waited 20 min . 4 hot chocolates all cold . 1 caramel latte. Cold . Asked why ? Their excuse machines are not working. Asked them to warm up the hot chocolate drinks , was asked to park on the side . Waited another 15 min. Again served cold.
  • JR
    Jakwon Rivera
    Dec 14, 2025
    5.0
    Me and my girlfriend came to get some coffee today . The drive through was very busy so we decided to go inside to get our coffee. Even though they were busy everyone was really nice and respectful and helpful . Thanks guys for the great customer service .
  • SV
    Sasha V
    Dec 12, 2025
    5.0
    I ordered a cookie butter cloude latter and it was not made correctly. I pulled around and came inside and spoke to Blake. He was absolutely kind and remade it without complaint. He was very kind and deserves a BIG raise!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gastonia, NC?

Dunkin' in Gastonia is open Monday through Friday from 5:00 AM to 8:00 PM, and on Saturdays and Sundays from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.