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Dunkin'

3.6
(1067 reviews)

Business Details

2165 N Chester St, Gastonia, NC
28052, United States
(704) 869-0778
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gastonia, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2165 N Chester St, Gastonia, NC
28052, United States

Hours

Reviews

3.6
1,067 reviews
5 stars
457
4 stars
207
3 stars
116
2 stars
60
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as burnt items, stale products, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Staff Attitude

While some employees were praised for their friendliness, many reviews highlighted a lack of professionalism and negative attitudes among staff.
  • SS
    Shawn
    4 days ago
    1.0
    Slowest ever
  • SM
    Sophia Martinez
    4 days ago
    5.0
    Y’all should go to papa John’s next door. It’s a party ova there. If you tell them to crouch then they crouch. Try it I dare you.
  • AO
    Adaeze Obi
    Feb 13, 2026
    1.0
    My whole order was not correct. Everything was messed up the donuts. I didn’t get what I asked for my sandwich was messed up. Even the coffee was wrong this location need to get it together
  • JW
    Jessica Whiteside
    Feb 13, 2026
    1.0
    Slowest dunkin in town. Every visit is dissapointing
  • AB
    Ariel Barnes
    Feb 7, 2026
    1.0
    It’s always an issue when I order something here. Today, I ordered a Strawberry Dragonfruit Refresher with green tea. Absolutely ZERO strawberry dragonfruit and ZERO green tea. It even had the label on it of what it should have been. This place sucks and employees can’t seem to follow basic, simple instructions that are CLEAR AS DAY.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gastonia, NC?

Dunkin' in Gastonia is open Monday through Friday from 5:00 AM to 8:00 PM, and on Saturdays and Sundays from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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