Buffalo Wild Wings

3.6
2147 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
422 Cox Road, Gastonia, NC
28056, United States

Hours

Reviews

3.6
2,147 reviews
5 stars
925
4 stars
423
3 stars
274
2 stars
140
1 star
385

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and drinks, and instances of being overlooked by staff.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or incorrect orders, leading to dissatisfaction among patrons.

Cleanliness Concerns

Several customers noted unsanitary conditions, including dirty tables, unpleasant odors, and unclean bathrooms, which negatively impacted their dining experience.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and inattentiveness, contributing to a negative atmosphere.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their service and enjoyed the food during certain visits.
  • RP
    Reinel Perez
    Nov 17, 2025
    5.0
    Tori was amazing! Will definitely be back to see her!
  • BL
    Beth Lomakoski
    Nov 12, 2025
    1.0
    When I received my food at home, everything was ice cold and burned. It was my birthday today and I thought I would treat myself to Buffalo wild wings. Needless today, I am so disappointed and will never order food from them again
  • XK
    Xavier Kingston
    Nov 12, 2025
    4.0
    Had some issues with an online order and using a gift card so came to order take out in person. Found out the deal was only available via online order, but the gift card could only be used in store since it was older. Go figure. Staff was very helpful in helping me get things sorted out. While I didn't get the deal I wanted (through no fault of staff; it was company policies), things ended up ok in the end.
  • DC
    Designer Cdjx
    Nov 7, 2025
    1.0
    Employees ignore you while they see you horrible than they take care of people that come in after you!! Horrible service
  • RT
    robert thomas
    Nov 1, 2025
    2.0
    The worst BWW I have been to. This place needs to be shut down. Stood at the reception desk for 10 minutes before I just decided to seat myself at the bar. Another 5 minutes before the bartender said a word to me. Ordered 1 beer and wanted to make a Togo order but she walked away. 5 more minutes to place my Togo order. Paid and then decided to not even eat the food because of the flys all over the bar. If the bar had that many flys, god knows what’s in the kitchen. Out $25 but saved some illness for sure.

Frequently Asked Questions About Buffalo Wild Wings

What type of food specialties does Buffalo Wild Wings in Gastonia offer?

Buffalo Wild Wings in Gastonia specializes in award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings at 422 Cox Road, Gastonia?

The restaurant is open Monday to Thursday from 11:00 AM to 1:00 AM, Friday and Saturday from 11:00 AM to 2:00 AM, and Sunday from 11:00 AM to midnight.