Brand Certified
Bojangles
3.3(563 reviews)
Certified by Bojangles • Feb 22, 2026
Business Details
551 North New Hope Road, Gastonia, NC
28054, United States
Certified by Bojangles • Feb 22, 2026
(980) 251-1562
Certified by Bojangles • Feb 22, 2026
https://locations.bojangles.com/nc/gastonia/551-north-new-hope-road.html
Certified by Bojangles • Feb 22, 2026
About
Certified by Bojangles • Feb 22, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Wheelchair accessible entranceAvailable
Location
Certified by Bojangles • Feb 22, 2026
Hours
Certified by Bojangles • Feb 22, 2026
Reviews
3.3
563 reviews
5 stars
224
4 stars
80
3 stars
52
2 stars
32
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times, leading to a negative dining experience.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers praised the food as hot and fresh, others complained about cold, old, or poorly prepared items.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including lack of communication and dismissive attitudes towards customers.
Operational Issues
Frequent complaints about slow service, especially in the drive-thru, and problems with the automated ordering system were noted.
- BBBit B2 days ago1.0Horrible food was nasty half of the chicken on my biscuit wasn’t cooked thoroughly, the biscuit was rock hard and crunchy we asked for 1/2 and 1/2 tea and received a very thick extra sweet tea, my wife was excited to try the new iced coffee asked for caramel and received black coffee with ice it was terrible. Wish I could’ve gotten a refund
- KHKeith HartfordFeb 18, 20261.0Employees are ignoring Duran orders. Spending their time playing around. Corporate needs to address.
- ADAshley DeShaFeb 13, 20261.0Been sitting waiting on my order for over 15 minutes. I mean did you have to kill and clean the chicken sandwich and rice bowl before hand?
- EEEdwardFeb 11, 20262.0Always fast and friendly service. The "seasoned" fries always seem like they are a few hours old and seldom have any seasoning. Now they refuse to give extra seasoning. The chicken is normally really good.
- ATAndy TedderJan 29, 20261.0How hard is it to take a person order right in front of them. Stop this morning to get breakfast. Always order the same thing. My combo with large Bo rounds and a large drink. I get my order biscuit is correct and fresh. But I get small Bo rounds small drink. How can you get something so simple wrong. And this is a 5:45 in the morning. The cashier name is Mikia. I very rarely leave reviews but this is not the first time. Please listen to your customers.
Frequently Asked Questions About Bojangles
What are the operating hours for dine-in at Bojangles in Gastonia?
Bojangles in Gastonia is open for dine-in daily from 5:00 AM to 10:00 PM.
Does Bojangles offer drive-through service, and what are the hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What types of pickup and delivery services does Bojangles provide?
Bojangles provides in-store pickup, curbside pickup, and delivery services.
What kind of food can I expect at Bojangles?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Travelers Checks, and Visa for payments.
Does Bojangles offer catering services?
Yes, Bojangles has catering services available.
Is Bojangles accessible for customers with disabilities?
Yes, Bojangles has wheelchair-accessible entrances and parking.
What nearby accommodations are available if I want to visit Bojangles?
Nearby hotels include Tru by Hilton Gastonia, Courtyard Charlotte Gastonia, and Fairfield Inn Charlotte Gastonia, making it convenient for visitors to stay close to Bojangles.
Are there nearby services where I can get medical care or donate plasma before or after dining at Bojangles?
Yes, nearby medical services include Gastonia Memorial Hospital, Gastonia Family Dentistry, CarolinasDentist, and the Grifols Plasma Donation Center.
What other restaurants are located near Bojangles where I could dine?
Other nearby restaurants include KFC, Outback Steakhouse, Cracker Barrel Old Country Store, and Waffle House, offering various dining options.
Brand Certified Facts from Bojangles
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Certified February 22, 2026Yext Knowledge Graph
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