Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
551 reviews
5 stars
221
4 stars
78
3 stars
51
2 stars
31
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
While some customers praised the food, many reported issues with food freshness and incorrect orders.
Operational Issues
Frequent complaints about slow service, malfunctioning kiosks, and staff shortages were noted.
Management Concerns
Several reviews mentioned unprofessional behavior from management and a lack of effective leadership.
- SPStew PedfawkerDec 28, 20251.0Please get rid of order on a screen nonsense. I want a loud person with a southern accent to communicate my order to cook through a microphone.
- JDJeff DeanDec 28, 20251.0Worst place we have ever been …not because of the food but the service is Damm right horrible!
- TMToby MDec 27, 20255.0Don't go to Bojangles in bad neighborhoods. Food was good service was slow,the ladies needed more help inside.
- JTJon TeseniarDec 26, 20251.0To lazy to make tea! Wait till you get to the window to tell you that they are out. But was quick to tell me in the drive thru that I can’t get a sausage biscuit @10pm. Only chicken products
- KRKandi RiddleDec 24, 20251.0Well, they definitely do not answer their phone. Been trying to call for the past hour, my son had even called from his phone and no answer! Poor service if you ask me
Frequently Asked Questions About Bojangles
What are the operating hours for dine-in at Bojangles in Gastonia?
Bojangles in Gastonia is open for dine-in daily from 5:00 AM to 10:00 PM.
Does Bojangles offer drive-through service, and what are the hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What types of pickup and delivery services does Bojangles provide?
Bojangles provides in-store pickup, curbside pickup, and delivery services.
What kind of food can I expect at Bojangles?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Travelers Checks, and Visa for payments.
Does Bojangles offer catering services?
Yes, Bojangles has catering services available.
Is Bojangles accessible for customers with disabilities?
Yes, Bojangles has wheelchair-accessible entrances and parking.
What nearby accommodations are available if I want to visit Bojangles?
Nearby hotels include Tru by Hilton Gastonia, Courtyard Charlotte Gastonia, and Fairfield Inn Charlotte Gastonia, making it convenient for visitors to stay close to Bojangles.
Are there nearby services where I can get medical care or donate plasma before or after dining at Bojangles?
Yes, nearby medical services include Gastonia Memorial Hospital, Gastonia Family Dentistry, CarolinasDentist, and the Grifols Plasma Donation Center.
What other restaurants are located near Bojangles where I could dine?
Other nearby restaurants include KFC, Outback Steakhouse, Cracker Barrel Old Country Store, and Waffle House, offering various dining options.