Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customers.
Food Consistency
Customers frequently reported issues with food quality, including cold or hard items, missing components, and inconsistent preparation.
Management Issues
Several reviews pointed to poor management practices, including staff attitudes and failure to maintain food availability, particularly chicken.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed their meals, indicating that experiences can vary.
Long Wait Times
Many customers expressed frustration with long wait times for food, even during non-peak hours.
BW
Brandon Weimer
Oct 27, 2025
1.0
Stopped at this Bojangles on our way home after a long road trip. It was about 9:35 when we got here. The store closes at 10 so I wasn’t shocked that after completing my order with the AI representative, I was informed they were out of legs and thighs. Ok, no big deal. My other order was a supremes combo. Can we swap the 2-pc out for another supremes combo? The drive through attendant is discussing with another employee the cost difference. Then she says, oh, we don’t have bottled water either. Weird but ok, so I just asked, what do you have? She responds, oh we’re out of unsweet tea too. And we’re out of biscuits. I just looked at her, kind of puzzled and said just cancel it. Cancel the order.
Bojangles Management, either serve food up until closing time or change your hours. Your employees either don’t want to do any work, or they’re lying to your customers to avoid having to be there after closing (a reality that every single restaurant in existence has to account for and manage.)
This was the most ridiculous exchange I’ve ever had with a restaurant employee. She was rude, indignant, lacked training, lacked any sort of motivation, and made no attempt to apologize for the situation. Simply inexcusable. Owner and manager should be ashamed of this representation of their store and their brand.
TM
Tamika Miller
Oct 22, 2025
5.0
Getting breakfast b4 my appointment
MN
Me Nurse
Oct 19, 2025
5.0
Let's get into this review!
I really like this location. The servers are friendly and polite. My food is hot and my order is always accurate. They always have hot sauce, honey and strawberry preserves too!
Fast food done right!
BS
Barry Smith
Oct 18, 2025
5.0
Good hot Cajun chicken biscuit and I love the Cajun fries.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.
What are the drive-through hours for Bojangles in Gastonia, NC?
The drive-through is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Can I order Bojangles food online or via an app?
Yes, you can order online at https://www.bojangles.com/order/ or download the Bojangles app from the Apple App Store or Google Play Store for easy ordering and exclusive offers.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services to accommodate family meals or events with a variety of menu options.
What payment methods are accepted at this Bojangles location?
This Bojangles accepts cash, MasterCard, Travelers Check, and Visa as payment options.
Is there seating available at the Gastonia Bojangles?
Yes, Bojangles in Gastonia has seating available, including a family-friendly environment with a children's menu.
What are the address and contact details for this Bojangles?
Bojangles is located at 400 E. Garrison Blvd, Gastonia, NC 28052. You can contact them at +1 704-866-8883.
Are there other food options nearby Bojangles at 400 E. Garrison Blvd?
Yes, nearby restaurants include Arby's and Classic Pizza and Subs for fast food and sandwiches, as well as Cocina Hidalgo, a Mexican restaurant.
Which automotive services are located near Bojangles?
Nearby automotive services include Tire Country, Inc., Momentum Tire and Car Care, Meineke Car Care Center, Garrison Car Care, and several car dealers like Garrison Auto Sales and Stars Auto Sale.
What other amenities or services can I find near Bojangles at 400 E. Garrison Blvd?
Near Bojangles, you can find beauty salons like Rhonda’s Hair Design and Majestic Nails, legal services such as Hance & Hance, and the Gaston School of the Arts for cultural activities.