Bojangles

3.5
1225 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutNot available
  • Requires reservationsNot available

Location

Bojangles
400 E. Garrison Blvd, Gastonia, NC
28052, United States

Hours

Reviews

3.5
1,225 reviews
5 stars
474
4 stars
234
3 stars
154
2 stars
107
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customers.

Food Consistency

Customers frequently reported issues with food quality, including cold or hard items, missing components, and inconsistent preparation.

Management Issues

Several reviews pointed to poor management practices, including staff attitudes and failure to maintain food availability, particularly chicken.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed their meals, indicating that experiences can vary.

Long Wait Times

Many customers expressed frustration with long wait times for food, even during non-peak hours.
  • BW
    Brandon Weimer
    Oct 27, 2025
    1.0
    Stopped at this Bojangles on our way home after a long road trip. It was about 9:35 when we got here. The store closes at 10 so I wasn’t shocked that after completing my order with the AI representative, I was informed they were out of legs and thighs. Ok, no big deal. My other order was a supremes combo. Can we swap the 2-pc out for another supremes combo? The drive through attendant is discussing with another employee the cost difference. Then she says, oh, we don’t have bottled water either. Weird but ok, so I just asked, what do you have? She responds, oh we’re out of unsweet tea too. And we’re out of biscuits. I just looked at her, kind of puzzled and said just cancel it. Cancel the order. Bojangles Management, either serve food up until closing time or change your hours. Your employees either don’t want to do any work, or they’re lying to your customers to avoid having to be there after closing (a reality that every single restaurant in existence has to account for and manage.) This was the most ridiculous exchange I’ve ever had with a restaurant employee. She was rude, indignant, lacked training, lacked any sort of motivation, and made no attempt to apologize for the situation. Simply inexcusable. Owner and manager should be ashamed of this representation of their store and their brand.
  • TM
    Tamika Miller
    Oct 22, 2025
    5.0
    Getting breakfast b4 my appointment
  • MN
    Me Nurse
    Oct 19, 2025
    5.0
    Let's get into this review! I really like this location. The servers are friendly and polite. My food is hot and my order is always accurate. They always have hot sauce, honey and strawberry preserves too! Fast food done right!
  • BS
    Barry Smith
    Oct 18, 2025
    5.0
    Good hot Cajun chicken biscuit and I love the Cajun fries.
  • MG
    Mike G
    Oct 14, 2025
    5.0
    Nice friendly employees, food is always great!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.

What are the drive-through hours for Bojangles in Gastonia, NC?

The drive-through is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.