Bojangles

3.5
1236 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutNot available
  • Requires reservationsNot available

Location

Bojangles
400 E. Garrison Blvd, Gastonia, NC
28052, United States

Hours

Reviews

3.5
1,236 reviews
5 stars
482
4 stars
235
3 stars
156
2 stars
107
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Freshness

There were mixed reviews on food freshness, with some customers receiving cold or stale items, while others praised the hot and fresh food.

Staff Attitude

Many reviews highlighted negative attitudes from staff, contributing to a poor customer experience.

Order Accuracy

Numerous customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.

Management Issues

Several reviews pointed out poor management practices, including lack of accountability and inadequate staffing during busy times.
  • RN
    Robert Newsome
    Jan 4, 2026
    5.0
    Very fast and efficient and a warm atmosphere
  • IK
    Ian Kila
    Dec 31, 2025
    5.0
    Always working hard, always busy and always nice.
  • TC
    Tommy Chapman
    Dec 29, 2025
    5.0
    I got the best biscuit I've had in years! SO GOOD! Hot fresh, perfectly cooked, not overly buttered (greasy), not hard from sitting, JUST RIGHT! Good job!
  • YY
    Yolanda
    Dec 18, 2025
    1.0
    I just recently went to the Bojangles on the corner of Garrison and Union Road and ordered the six-piece Bo Bites they told me I had to wait 6 minutes because they were cooking them so I pulled to the front waited about six minutes or so the lady brought my food out so when I get home there were two fresh Bo Bites and the rest look like they have been up all day and they were so hard I cound not eat them. This is very disappointing because you spend your hard earned money to get food and I don't usually order fast food all the time but when I do I would like to have fresh food that's edible.
  • NS
    Nickle Sternemann
    Dec 11, 2025
    3.0
    food is good as any Bojangles I just don't like the AI it makes the ordering process take longer and trys to upsell to much

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.

What are the drive-through hours for Bojangles in Gastonia, NC?

The drive-through is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.