Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers reported inconsistent food quality, with some praising the chicken and biscuits while others complained about undercooked or stale items.
Customer Service
Service experiences varied widely; some customers highlighted friendly staff, while others reported rudeness and poor order handling.
Cleanliness
Multiple reviews mentioned cleanliness issues, particularly with restrooms and overall restaurant hygiene.
Order Accuracy
Several customers experienced issues with incorrect orders or items being unavailable, leading to frustration.
Speed of Service
While some praised fast service, others noted long wait times and inefficiencies during busy periods.
EL
Eve Lowry
Jan 4, 2026
5.0
If you like crispy Bo-seasoned chicken then this is the location for you! I have family in North Charlotte, NC that will drive the 30 minutes to come to this Bojangles to get this chicken! They have said many times that this location has the best Chicken in the Charlotte area. It is conveniently located right off the I-85 highway exit 14. The staff is usually very nice. I do often have to pull forward to have my order brought out to me, but that usually means my chicken will be fresh out of the fryer! Yummy! For me personally, the biscuits aren't consistently good. Usually over cooked. I am not a fan of hard biscuits. The fries are usually hot and crisp and seasoned perfectly. My favorite sides are pintos and coleslaw or fries. The last few times I've had their dirty rice I did NOT like it. I'm used to Bojangles dry dirty rice not soupy rice but that's my opinion. This location also keeps a steady flow of customers. They also tend to run out of items by the end of the day. For instance our last visit two days ago around 6pm we were greeted at the speaker with "Welcome to Bojangles we don't got no fries". All in all I love this location the best ❤️. I hope you come to love it too.
RL
Ralph lopo
Dec 18, 2025
1.0
The people that work there are amazing customer service wise but the food was poorly prepared or just plain old OLD THE CHICKEN WAS RUBBER THE BISCUITS WERE HARD AND THE RICE WAS LIKE MASHED POTATOES LOL IT WAS LAUGHABLE
JK
Jin Kim
Dec 14, 2025
5.0
Very festive for the holidays 🎄!
TT
TheRealHayden
Dec 13, 2025
1.0
Spent $40 here and couldn’t even get a honey mustard for free, the chicken was undercooked and drums were skimpy, they gave me a pathetic Cajun biscuit that was the smallest piece of Cajun chicken ever, this was a horrible bojangles, worker was rude
TC
Tracy Cannon
Dec 2, 2025
5.0
Stopped in on a Tuesday, just after 6pm. The food was hot and fresh. The staff was super nice and friendly.
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service, and what are the hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday. On Sunday, drive-through opens at 6:00 AM.
Can I order Bojangles food via an app?
Yes, you can order from Bojangles using their mobile app available on both Apple App Store and Google Play Store.
What types of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services for family meals and events.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers' checks as payment options.
Are there any nearby gas stations to Bojangles?
Yes, nearby gas stations include BP and Shell. These are convenient if you're fueling up before or after your meal at Bojangles.
What lodging options are near Bojangles in Gastonia?
Express Inn and Suites and Affordable Suites of America are nearby motels and hotels, ideal for visitors who want to stay close to Bojangles.
Are there other dining options near Bojangles?
Yes, there are nearby dining options including Subway and Waffle House, which offer sandwich and breakfast/brunch choices respectively.
Does Bojangles have amenities for families and accessibility?
Yes, Bojangles welcomes families, has a children's menu, wheelchair accessible entrance and parking, dine-in seating, restrooms, and free Wi-Fi.