Bojangles

3.4
349 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3199 East Franklin Blvd, Gastonia, NC
28056, United States

Hours

Reviews

3.4
349 reviews
5 stars
150
4 stars
44
3 stars
31
2 stars
27
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, leading to a negative dining experience.

Food Quality

Several reviews mentioned issues with food quality, including undercooked chicken and incorrect orders.

Wait Times

Customers frequently complained about long wait times for food, both in-store and at the drive-thru.

Cleanliness

While some praised the cleanliness of the location, others reported unsanitary conditions, including bugs in food.

Management Issues

There were mentions of poor management and disorganization, contributing to the overall negative experiences.
  • BM
    Brittany Moore
    Dec 30, 2025
    1.0
    The older black lady working tonight looked at me like I was bothering her when I walked up to the counter and even took a while to acknowledge me. Just plain rude. It literally cost nothing to be kind.
  • CC
    Corrie Cloninger
    Dec 26, 2025
    1.0
    probably one of the rudest employees I’ve encountered, one in particular. She was fussing at another employee that he gave us too many napkins (he gave us 4). Not the first time I’ve encountered this type of service here before either. Most likely won’t be back here again.
  • CP
    CHRISTINA PENDERGRASS
    Nov 4, 2025
    1.0
    There was a bug in my food she seen it and still complained that I wanted a refund
  • WP
    Walter Peraza
    Nov 1, 2025
    5.0
    Juan Vega store manager show us how to order the food for the first time. He is very helpful helps everyone with their orders. Will recommend this place. Clean and great service! Good job guys!
  • HC
    Hunter Clark
    Oct 28, 2025
    1.0
    I come during my shift quite often after 9pm, first time I was refused service by some rude white boy who seems like he just didn't want to work. Offered me supremes and a soda instead of my order. I'll be sure to let anyone I speak to about Bojangles know this isn't one to go to. Super unprofessional and it reflects badly on every other person inside.

Frequently Asked Questions About Bojangles

What are the dining hours at Bojangles in Gastonia?

Bojangles in Gastonia offers dine-in service daily from 5:00 AM to 10:00 PM, with the dining room open from 7:00 AM to 7:00 PM.

Does Bojangles have a drive-thru at the Gastonia location?

Yes, Bojangles in Gastonia has a drive-thru open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.