Bojangles

3.4
346 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3199 East Franklin Blvd, Gastonia, NC
28056, United States

Hours

Reviews

3.4
346 reviews
5 stars
149
4 stars
44
3 stars
31
2 stars
27
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about overcooked or incorrect items.

Cleanliness

Some customers noted cleanliness and tidiness of the restaurant, while others reported unsanitary conditions.

Staff Attitude

Staff attitude varied significantly; some customers experienced friendly service, while others encountered unprofessional behavior.

Management Issues

Several reviews indicated a lack of effective management, leading to disorganization and poor customer experiences.
  • CP
    CHRISTINA PENDERGRASS
    Nov 4, 2025
    1.0
    There was a bug in my food she seen it and still complained that I wanted a refund
  • WP
    Walter Peraza
    Nov 1, 2025
    5.0
    Juan Vega store manager show us how to order the food for the first time. He is very helpful helps everyone with their orders. Will recommend this place. Clean and great service! Good job guys!
  • HC
    Hunter Clark
    Oct 28, 2025
    1.0
    I come during my shift quite often after 9pm, first time I was refused service by some rude white boy who seems like he just didn't want to work. Offered me supremes and a soda instead of my order. I'll be sure to let anyone I speak to about Bojangles know this isn't one to go to. Super unprofessional and it reflects badly on every other person inside.
  • JH
    Jessica Hazelwood
    Oct 28, 2025
    1.0
    I've always loved this location but this morning I go to get my chicken biscuit and a cheerwine. My cheerwine tasted off (kinda like mold) and I've been nauseous and throwing up since taking just 2 sips from it. Tried calling and no one picked up.
  • JS
    Justin Smith
    Oct 27, 2025
    5.0
    After I left that sorry excuse of a bojangles on Garrison I went to Franklin and was ecstatic at the service received. It was like night and day! For all I know these locations are owned by the same group which would imply a vastly different store level management discrepancy. The culture at Garrison is poison as Franklins, while not perfect, demands a higher standard

Frequently Asked Questions About Bojangles

What are the dining hours at Bojangles in Gastonia?

Bojangles in Gastonia offers dine-in service daily from 5:00 AM to 10:00 PM, with the dining room open from 7:00 AM to 7:00 PM.

Does Bojangles have a drive-thru at the Gastonia location?

Yes, Bojangles in Gastonia has a drive-thru open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.