Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
980 reviews
5 stars
284
4 stars
178
3 stars
112
2 stars
80
1 star
326
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, including poor communication and negative attitudes.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and confusion during the ordering process.
Food Quality
Several reviews mentioned cold or old food, with complaints about the freshness and preparation of items.
Cleanliness
Customers frequently noted unsanitary conditions in the dining area and bathrooms, with dirty tables and floors.
Management Issues
Feedback indicated a lack of effective management, with complaints about rude managers and poor staff training.
- CCCheri CorryNov 14, 20251.0Beware of this location. My debit card information was copied when I handed it to the drive thru employee. I had not used it for days and as soon I used it at Wendy's, I had unauthorized charges the next day. I tried to call the location but was not connected to anyone to advise. Sad situation for the trustworthy that do work there, since there are others employed that aren't.
- CDCheyenne DeanNov 8, 20251.0Always the most rude employees. Can’t take an order without properly following what I am saying. I am always repeating myself more than twice and the attitudes are insane. Nothing is that deep. I will never return.
- CSCierra SnellNov 7, 20251.0It gets to a point where you get tired of being met with workers who have a very mono-attitude when you offer nothing but politeness and kindness. I went through the drive-through and my order was clear and concise. when I arrived at the window the worker asked me my order again, and I confirmed it clear and concisely. Only when I check my bag after I’ve driven off, Do I realize that my chives, extra chives I asked for more than once are not on the baked potato. I know it’s small but when I stated my order three times and it’s still messed up along with the attitudes being condescending is it then a problem. From personal experience, I know working in the food industry can be hard however we have to do better.
- KVKen Van ValenNov 1, 20251.0This location has turned into a dump. Mainly because of the management and staff. They clearly hate their lives and working here. Attitude and general fleecing of patrons. Spent $25 on crappy food and asked for a honey mustard. The employee with a straight face said it would be .54 cents. I laughed at her and drove away and will never come back. I can go to McDonald’s or Chick-fil-A and get as many as I want for free. Absolutely ridiculous. What are you gonna do next? Charge for napkins and straws.
- JJJacklyn JosephOct 29, 20251.0I just went through the drive thru and the young man taking orders has a really bad disposition when it comes to customer service. You can hear the attitude in his tone and the window presence. If you’re going to present that type of attitude you should not be the face of the restaurant, customers are what makes your job possible. Customer service coaching should be an option for that young man.
Frequently Asked Questions About Wendy's
Is 1020 Timber Drive East Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Garner, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Garner, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 457-9999.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1020 Timber Drive East Wendy’s serve breakfast?
Yes, this Wendy’s location in Garner, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's, 1020 Timber Drive East, Garner, NC?
The drive-through is open Monday through Thursday and Sunday from 8:00 AM to midnight, and on Friday and Saturday from 8:00 AM to 1:00 AM.
Is the Wendy's at 1020 Timber Drive East currently open?
Yes, this Wendy's is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available where offered. You can order through the Wendy's app or at order.wendys.com by entering your address.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does the Wendy's at 1020 Timber Drive East serve breakfast?
Yes, breakfast is served including combos, sandwiches, coffee, and sides. You can order via their app or website.
How can I contact this Wendy's location for questions or feedback?
You can call (919) 457-9999 directly, reach out to their Customer Care team at 888-624-8140, or visit their Contact page online.
Where can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition info are available on order.wendys.com or via the Wendy's app for this location, with detailed allergen info provided.
What are some nearby places I can visit before or after dining at Wendy's on Timber Drive East?
Nearby spots include Logan's Roadhouse steakhouse, Party City for party supplies, and Michaels arts and crafts store, all within easy reach for additional dining or shopping.
Is there a nearby coffee shop close to Wendy's where I can get a drink?
Yes, Starbucks is located nearby, making it convenient to grab coffee before or after your Wendy's visit.
Are there other fast food or dining options near Wendy's at 1020 Timber Drive East?
Yes, besides Wendy's, nearby dining options include TGI Fridays, Buffalo Brothers, and Demarios soul food and barbecue restaurant, offering variety for your meal plans.