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Wendy's

3.0
(991 reviews)

Business Details

(919) 457-9999

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1020 Timber Drive East, Garner, NC
27529, United States

Hours

Reviews

3.0
991 reviews
5 stars
285
4 stars
179
3 stars
111
2 stars
81
1 star
335

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Customers frequently reported receiving cold, old, or incorrectly prepared food, contributing to dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with unclean dining areas and unsanitary conditions noted by multiple patrons.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.
  • PB
    patrick b
    2 days ago
    2.0
    Apparently they now charge you for dipping sauces here
  • HW
    Hunter Wilson
    Feb 7, 2026
    1.0
    Ordered two Frostys online, went through Drive-Thru, told that they're out of Frosty's. Okay, don't know how that's possible but sure. Told they would offer us cookies as a substitute. Yeah, no. Decided to go through Wendy's corporate to get a refund for my $11 worth of dessert, got told I would get reached out to get me a refund and it never happened.
  • JJ
    joyrocksss
    Jan 30, 2026
    1.0
    If I could give zero stars I would . The drive thru person was rude, snappy and short. Not just with us but the car in front of us. We actually left without our food because of how she was acting. I did call the manager and she said she would do something about it but was so very nonchalant I’m sure nothing will be done. This place is awful!!!
  • JM
    Jade M
    Jan 7, 2026
    5.0
    I came to eat last Sunday and the people that serviced me were very kind. Samia was very polite taking my order and Tia clarified a mix-up I'd had. The employees seemed to get along very well and were working quickly, and all my food was fresh and hot!
  • ML
    Miss Li'Anne
    Dec 27, 2025
    1.0
    They deserve a zero and I have put up with a lot of disrespect and unprofessionalism at this white oak location. The female on the intercom doesn't even have patience to answer questions when the menu outside only shows 4 and 6 piece nuggets. I asked are there a bigger count and the broad sarcastically says "yeah we have 50" I'm like do you have a 10 -12 piec....but she cut me off and said huffing and puffing "we have 10. I said can I get a 6 piece, I'm sorry a 10 piece, 10 piece meal please and she says so you want a 6 piece meal and I said, I said 10 piece so this broad arguing now, saying"no you didn't you said 6 piece, I said ma'am I corrected myself I corrected myself....damnnnnn. They are horrible and that was it...the last time I was there was a young "dude" who was verbally cussing and complaining in front of me that it pisses him off that people asking so many questions and don't know what they be wanting" But excuse me if your outside menu doesn't list everything how do customers know what to order. With these attitudes this is why it's important to pray over my food, but even better I won't go there anymore...I don't want that evil tacky energy transmitted to my body. Horrible horrible and horrible and it's sad because it used to be decent when my children were small. Corporate needs to wipe these workers and clean house with some professional acting employees....one more thing, you have that one plus size chic who might be a so called manager, everytime I go there or pass by she out the back door smoking 🚬, like do you wash your hands? Eeeww SMH

Frequently Asked Questions About Wendy's

Is 1020 Timber Drive East Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's, 1020 Timber Drive East, Garner, NC?

The drive-through is open Monday through Thursday and Sunday from 8:00 AM to midnight, and on Friday and Saturday from 8:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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