Tropical Smoothie Cafe

Reviews

• MS

  Melissa Smith

  Nov 12, 2025
  5.0
  As always, Gaby and Samiaya are the best! The food is always tasty and they are so kind.
• JM

  Joy M

  Nov 8, 2025
  1.0
  Ordered ahead and arrived to find only my smoothie ready. No bowl. Waited over 10 minutes asking about the bowl 3 times and being told it was being made. Yet I could see the other employee making sandwiches but no bowls. After I asked the 3rd time the employee and the one making the sandwich left me standing there while they went to the back room. When she came back I asked to see the manager who just happened to be standing there the entire time wiping down counters. I didn't even realize she was the manager and she certainly did not act like one seeing me standing there waiting and not stepping in to help. The manager said the same thing. It's being made. When I told her my daughter's order placed 10 minutes after mine was ready when we got there but mine was not she told me they were probably trying to get other orders out. That made no sense. I sat down and waited while they were supposedly making my bowl. It had now been 15 minutes. After a couple more minutes an employee came out to ask me what my bowl was so he could make it. Horrible employee that just kept saying they are making it but never verified they actually were. Horrible manager that stood by knowing there was a problem but choosing to do nothing. To top it off we got home to find they put the wrong order in my daughter's bag and she didnt even receive the flatbread sandwich and sweet potatoes she had ordered.
• SA

  Shelly Alston

  Oct 31, 2025
  1.0
  We were the only customers in there. The 2 people working barely said 2 words to us. Like we were a bother. My Thai chicken salad was nothing but lettuce and one piece of chicken. The dressing was caesar dressing not thai dressing and was barely a teaspoon. The smoothies were ok but not up to their normal standard. The pesto flatbread barely had anything on it. This was takeout. I even left a tip! Won’t do that again either. Probably won’t go back. Both employees were so rude.
• AL

  Andrew L

  Oct 1, 2025
  5.0
  I had an excellent experience thanks to Mia at the Tropical Smoothie Café in Garner. From the moment I walked in, she greeted me with a genuine smile and positive energy that immediately set the tone for my visit. It’s rare to find someone who can balance speed, accuracy, and friendliness all at once, but Mia did exactly that. She made me feel welcomed and valued as a customer. What impressed me most was Mia’s attention to detail and her ability to keep everything running smoothly even during a busy rush. She got my order just right and made sure everything was prepared quickly without sacrificing quality. Watching how she interacted with other customers, it was clear that she treats everyone with the same level of care and professionalism. Her upbeat attitude really makes the whole café feel inviting. Overall, Mia is a true asset to Tropical Smoothie Café in Garner. She consistently goes above and beyond to provide not just a product, but an outstanding customer experience. Employees like her are the reason people keep coming back, and I’ll definitely return knowing I’ll receive such great service. Mia deserves recognition for the hard work and positivity she brings to the customers every day.
• CA

  Cierra Artis

  Oct 1, 2025
  5.0
  I had such a great experience at Tropical Smoothie thanks to Mia! She was friendly, professional, and super helpful with my order. She had such a positive attitude and made sure everything came out perfect. You can really tell she cares about the customers and enjoys what she does. Mia definitely made my visit awesome, I’ll be back again because of her!

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