Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
While some employees, like Mia and Ciara, received high praise for their friendliness and helpfulness, others, particularly management, were criticized for rudeness and lack of professionalism.
Food Quality
Customers expressed dissatisfaction with the food quality, describing it as bland or poorly prepared, with specific complaints about incorrect orders and unsatisfactory ingredients.
Cleanliness
The café was noted for being clean and well-maintained, contributing positively to the overall customer experience.
Service Speed
There were multiple complaints about slow service and long wait times, particularly for mobile orders, indicating a need for improved efficiency.
MM
Montrey McNeill
Jan 4, 2026
5.0
Stopped by early Sunday morning and got my food quickly and received excellent customer service! Cashier (Kristina I think?) was extremely nice! Food item was carefully prepared and wasn’t sloppily put together, great experience.
TT
tony
Dec 23, 2025
5.0
💫
CC
C C
Dec 17, 2025
1.0
I have stopped here several times and this is not the first time my lettuce is brown, carrots brown ridiculous tried to have a conversation with employee she act as if she didn't want to be bothered
JS
josh smith
Nov 28, 2025
5.0
This location is always fire me and the guys in the shop always order smoothies and food from here!. Christina is awesome and took care of me on Black Friday thanks!
JM
Joy M
Nov 8, 2025
1.0
Ordered ahead and arrived to find only my smoothie ready. No bowl.
Waited over 10 minutes asking about the bowl 3 times and being told it was being made. Yet I could see the other employee making sandwiches but no bowls.
After I asked the 3rd time the employee and the one making the sandwich left me standing there while they went to the back room.
When she came back I asked to see the manager who just happened to be standing there the entire time wiping down counters. I didn't even realize she was the manager and she certainly did not act like one seeing me standing there waiting and not stepping in to help.
The manager said the same thing. It's being made. When I told her my daughter's order placed 10 minutes after mine was ready when we got there but mine was not she told me they were probably trying to get other orders out. That made no sense.
I sat down and waited while they were supposedly making my bowl. It had now been 15 minutes. After a couple more minutes an employee came out to ask me what my bowl was so he could make it.
Horrible employee that just kept saying they are making it but never verified they actually were.
Horrible manager that stood by knowing there was a problem but choosing to do nothing.
To top it off we got home to find they put the wrong order in my daughter's bag and she didnt even receive the flatbread sandwich and sweet potatoes she had ordered.