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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.9
(1268 reviews)

Business Details

15 Cabela Drive, Garner, NC
27529, United States
(919) 334-5762

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Garner is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
15 Cabela Drive, Garner, NC
27529, United States

Hours

Reviews

3.9
1,268 reviews
5 stars
648
4 stars
253
3 stars
124
2 stars
62
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about missing ingredients, poorly prepared items, and unsatisfactory portion sizes.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty utensils and unsanitary conditions.

Management Concerns

Feedback indicated dissatisfaction with management, particularly regarding staff training and customer service handling.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed their meals, indicating that there are still positive experiences at this location.
  • AA
    Amberly
    Feb 14, 2026
    1.0
    This is probably the worse Panera location. The wait is absolutely horrendous for a drive thru with only 2 cars in front of me, and having to wait longer than 25 minutes to receive my order of a single toasted bagel and a smoothie, in which I still had to wait once getting to the window 20 minutes later. Also, the food and drinks are hit or miss. I’ve noticed a few Paneras in other states closing down after decades of being open…im hoping this location gets it together before the powers that be decide this location is ultimately not worth keeping open any longer….. just by looking at the reviews, it’s coming..
  • UG
    uma gk
    Jan 23, 2026
    1.0
    When you ask for large coffee you expect it to be a large coffee and not half empty
  • RS
    Rashad Ingram (Shad)
    Jan 10, 2026
    1.0
    Our most recent experience at this location was by far the worst. I advise upper management to check their cameras (01/06/2026 @11:20-11:35 AM) Noelle was the assigned cashier and the mannerisms of the so-called "manager" with the bad attitude. It isn't our fault the employees made a terrible Iced Creme Brulee Latte (which we've had before). It tasted like watered down cream! My wife asked politely for a refund because it was not good. The manager stormed up to provide the refund and after thanking her, she closed the drive thru door and continued to walk off. To which, my wife exclaimed thank you just for her to respond "Yeahh!". I've visited this Panera on many occasions but this level of service is uncalled for. Drop some training on your employees on how to have manners and respect for customers. Difficult customers THAT I can understand, but we did absolutely nothing to you other than politely ask for our money back.
  • RB
    Russell Barron
    Jan 9, 2026
    1.0
    Well, it was dirty to the point of not really wanting to eat there. The food was okay, as in meh its food. There was food on the ground, under shelves, etc. Could have been just this location. I've been to other locations that were at least cleaner. Makes one wonder about how often they get visited by the county. But the coffee was good.
  • LL
    Laura L
    Dec 27, 2025
    1.0
    Panera NO-Bread! That's what the name should be 😔. I am continually amazed how a store with BREAD in it's name is always out of bread!!!! So disappointing. Seriously. This is a common problem experienced at many locations, not just this one & different states!! It was not even close to closing time or late at night -- it was dinner time! Yet, out of bread bowls. They did have baguettes but they were cold in the middle & looked like they needed to be warmed in the oven. In addition to the bread shortage, the soup did not seem right/not like I had it last time. The chicken and rice soup was too thick and there were pieces of the skin that forms on top of cream soups in the soup. It was not appetizing so I did not eat it. It appears that the soup was not properly diluted with water when originally opened and /or had sat so long that too much water evaporated from it causing it to thicken and be mushy with pieces of skin on top that then get stirred in when ladelling. When you go to a place for a specific meal and don't get what you are expecting, it's disappointing. Swing and a miss ... Again.... Panera. 😕 Pros - they had large cups for Sip Club & nice seat by the fire place.

Frequently Asked Questions About Panera Bread

Does Panera Bread Garner accept reservations?

No, Panera Bread Garner does not accept reservations.

What are the opening hours for Panera Bread Garner?

Panera Bread Garner is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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