Business Details
About
Mexican Restaurant
Chipotle Garner White Oak is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,607 reviews
5 stars
727
4 stars
306
3 stars
130
2 stars
127
1 star
317
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's unsanitary conditions, including dirty tables and food prep areas.
Customer Service
Customers frequently reported rude and disaffected staff, with many feeling unwelcome and experiencing poor service.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and inconsistent portion sizes.
Food Quality
While some customers enjoyed the food, many reported issues with freshness, temperature, and overall quality.
Management Issues
Several reviews pointed to poor management and organization, leading to long wait times and a chaotic dining experience.
- WYwilliam yunker1 day ago3.0The food was good but the boss”” or manager “” Josh was ruining the experience for me and everyone around, he was upsetting the employees and slowing down service, Josh .. put in your two weeks pal
- GSGabe “Chunky” Sell1 day ago2.0Food was great, lady who made it was nice, but Josh, the manager (I think) ruined my experience. He was fairly rude to me, and needs a talk about how he treats his customers. Very angry and judgy, and the employees were clearly unhappy with his performance.
- ESElizabeth S.Jan 2, 20261.0Came in today and all the tables were disgusting, can barely sit anywhere. The ice machine had no ice. And we barely got our bowls filled up with food, very slack on serving size. Very disappointing today
- NHNat HydeDec 27, 20251.0Updated after dealing with corporate “customer service”. Apparently the frustration and dissatisfaction at this location is worth a free drink. That’s worse than doing nothing. My family won’t be eating here again. Original post: This chipotle is consistently inconsistent. Some days are normal. Others you spend waiting 25 min for an online order. The management needs to get it together.
- JQJuan QuirozDec 21, 20253.0"I stopped by Chipotle restaurant and noticed the windows frame could use a good cleaning - a bit of a first impression ding.However, the service was top-notch, really attentive and friendly.As for the food, my dish fell apart a bit more than I'd have liked, but the flavors were on point! Maybe a tweak in presentation or portioning could help with that. Overall, solid experience, and I'd go back for the service and flavors!"
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill at Garner White Oak known for?
Chipotle Mexican Grill at Garner White Oak is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial additives.
What are the operating hours for Chipotle Mexican Grill in Garner, NC?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Garner White Oak offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle at Garner White Oak?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Mexican Grill support any loyalty or rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What forms of payment does Chipotle Garner White Oak accept?
They accept credit cards and gift cards among other payment methods.
Is Chipotle Mexican Grill at Garner White Oak LGBTQ-friendly?
Yes, the location welcomes LGBTQ customers.
Are there any nearby banks if I need cash before dining at Chipotle?
Yes, Chase Bank is located nearby for your banking needs before or after your Chipotle visit.
What other dining options are available near Chipotle Garner White Oak?
Nearby dining options include Red Robin Gourmet Burgers and Brews, Donatos Pizza, Wingstop, Blaze Pizza, and City Barbeque, offering a variety of cuisines.
Where can I find convenient fuel or snacks near Chipotle Garner White Oak?
Sheetz, a convenience store and gas station, is located nearby for quick snacks or fuel needs.