Numerous customers reported poor service, including long wait times, inattentive staff, and rude interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about overcooked wings, wrong orders, and cold food.
Atmosphere
The restaurant's cleanliness and ambiance received mixed reviews, with some noting a need for improvement in hygiene and noise levels.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the food during their visits.
Management Concerns
Several reviews indicated issues with management, including poor handling of complaints and lack of responsiveness to customer needs.
RP
RO P.
Nov 13, 2025
2.0
HOLLY SPRINGS LOCATION
Despite being posted all all over the Internet, including military websites, that we could dine in or take out, we were told we had to sit in to grab our FREE Veterans meal. I mentioned it, but she didn't care, saying she didn't know what was online. In fact, feel free to check because it's absolutely still listed that we had 2 options. Because the food is pretty good, this is one of those places that I would visit just to hang out and watch sports. Despite that, I watched in shock while the cashier at the counter literally turned away customers, many who were elderly, as she continued to tell that same lie over and over again. Meanwhile, that restaurant was practically empty! I rated the Habanero Mango Wings a 4, because they were tasty, but to treat a Veteran, or any customer the way we/they were treated on November 11 2025 was atrocious. This is not quality service at all. Do better Buffalo Wild Wings in Holly Springs.
MM
Melodie
Nov 12, 2025
3.0
We usually enjoy BWW. Tonight, we read closing was midnight, so we went in for a late dinner at 10. The food was good, we ordered wings, a couple of burgers & stuffed tots. The service was terrible - almost non-existent. Staff were more interested in vacuuming and hanging out at the bar than actually working. We will never go back to that location. Shame.
LB
London Brown
Nov 11, 2025
3.0
Food was cool. I had a bad experience asking for a skillet cookie! I requested it with my meal to reduce wait time. I finished my meal and the cookie never came. Regardless of how many people are in your store, communication is key and checking on the meal preparers constantly is a must. I was disappointed with how lunch turned out for my son and I.
AK
Angelina Kilmer
Nov 4, 2025
1.0
Ordered 2 cheesecakes for pickup (no caramel sauce, wish they had strawberry as an option). $6.99 each (with tip over $17 for the order). Wait time for service was 8 minutes (even though my order was ready behind the counter).
Got home and found a HAIR in my piece of cheesecake! Nasty.
Spending this much on 2 slices of cheesecake to have 1 piece inedible….. I should have just bought a full cheesecake at the grocery store.
RR
Reid Rouse
Oct 5, 2025
1.0
After a day with my two adult sons we decided to go to BW3 and after 10 minutes and four different servers passing the table without one saying a word, we got up and left. The hostess was on her phone the entire time and no one ever asked for our drink order. We got up, went around the corner to Chilis and had the best service and food! I will never go to this BW3 location again.
Frequently Asked Questions About Buffalo Wild Wings
What type of cuisine does Buffalo Wild Wings in Garner, NC offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Garner, NC?
It is located at 148 Shenstone Blvd, Garner, NC 27529, USA.
What are the regular operating hours of Buffalo Wild Wings in Garner?
They are open from 11:00 AM until midnight Monday through Wednesday and Sunday, and until 1:00 AM on Thursday, Friday, and Saturday.
Is Buffalo Wild Wings in Garner currently open or closed?
The location is currently open and operational.
How can I contact Buffalo Wild Wings in Garner, NC by phone?
You can reach them at +1 919-661-5238.
Can I find Buffalo Wild Wings online to view their menu or get more information?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/nc/garner/148-shenstone-blvd/sports-bar-90/ for menu and more details.
What kind of establishment is Buffalo Wild Wings in Garner?
It is a chicken wings restaurant, sports bar, and a takeout restaurant.
Are there other dining options near Buffalo Wild Wings in Garner?
Yes, nearby you can find Subway sandwich shop, Primavera Pizza, Moe's Southwest Grill, Chili's Grill & Bar, and It's Just Wings, providing a variety of food choices.
What nearby shopping centers are close to Buffalo Wild Wings for customers who want to shop before or after dining?
Buffalo Wild Wings is near White Oak Crossing and White Oak Shopping Center, ideal for customers interested in shopping during their visit.
What local services are near Buffalo Wild Wings that customers might find useful?
Nearby services include Affordable Dentures and Implants, Coastal Federal Credit Union, Milan Laser Hair Removal, and MyEyeDr. optometry clinic, providing customers with dental, financial, beauty, and eye care options.