Buffalo Wild Wings

3.6
1616 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
148 Shenstone Blvd, Garner, NC
27529, United States

Hours

Reviews

3.6
1,616 reviews
5 stars
635
4 stars
359
3 stars
201
2 stars
121
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Mixed feedback on food quality, with some customers enjoying the wings and burgers, while others reported cold or overcooked items.

Atmosphere

The restaurant's atmosphere received criticism for being too loud and poorly maintained, with some noting cleanliness issues.

Management Response

While some customers appreciated the manager's efforts to address complaints, others felt management was unresponsive or ineffective.
  • CN
    Chloe Nance
    Dec 28, 2025
    3.0
    Buffalo Wild Wings is taking their name too seriously. Emphasis on the WILD. Upon arrival at our table I was unsure if I was at a frat house or a restaurant… still unsure. The speaker volume was horrendous. My watch continuously warned me that I was in a loud environment throughout my entire meal… didn’t need a watch to tell me that, but I appreciated the validation. I asked the waiter (he was great) if the volume could be turned down, he said “no, it’s a new corporate policy.” Are the Nelk boys now in corporate for BWW? There’s no reason for the volume to be at that level. Everything else was wonderful. Great food. Great service. Just bad audio. I would come here again but I will need to bring ear plugs.
  • DS
    Donna Shultz
    Dec 26, 2025
    5.0
    This was my first visit. Got the lunch special, American burger classic. It was really good! $11
  • RD
    Reinhart Elboeck (Strawberry Delivery)
    Dec 24, 2025
    2.0
    I got the bone-in wings. And I didn't realize we were using pigeon wings lol those were the smallest wings I've ever seen in my life.
  • MA
    Mark Aldstadt
    Dec 24, 2025
    1.0
    On 12/23/25, we had the worst service experience I think I’ve ever had, all because of a rude bartender. It started before we were even seated or spoke to her. When the hostess informed her that our party of nine was being sat in her section, her frustration was obvious through her body language. She gave us an ugly stare across the entire section, and immediately we knew what we were in for. After we were seated, she came to take our drink order and rolled her eyes while doing so. When the drinks arrived, nearly everyone received the wrong drink—root beer instead of Pepsi, drinks placed on the wrong side of the table, etc. We understand mistakes happen, especially with large parties, but the issue was the manner in which the drinks were aggressively placed on the table. It was clear she was upset about something that had nothing to do with us, and it showed. Right out of the gate, our party was displeased. When it came time to order food, she repeatedly cut people off because she couldn’t keep up typing on her tablet. Again, that’s understandable—but her tone was extremely rude and mean. The food took about 30 minutes to arrive, which was completely reasonable given our party size. However, the food was again aggressively thrown onto the table for no apparent reason. At this point, our entire party wanted to leave due to how terrible the service was, but we had already been there about 45 minutes and were hungry, so we stayed. While she was placing the food, one member of our party realized their order was incorrect and politely mentioned it. She completely ignored and dismissed that guest, continued dropping off the rest of the food, and walked away. We then requested a manager, as the situation had become ridiculous. The manager came out, took accountability, and apologized on her behalf very professionally. We requested the GM’s information, which was provided, along with 25% off coupons. After the manager interaction, her attitude suddenly changed into a forced, condescendingly positive tone. Magically, we also started receiving refills. The food itself was great, but the service was absolutely terrible. Behind the bar after the interaction we could hear her throwing empty bottles aggressively into her waste bin so loud the entire restaurant could hear it. When it came time to check out, she brought all three checks and we asked to use the 25% off due to the experience. She immediately told us no, stating it was for a future visit. We explained that we had no intention of returning and asked for manager approval to apply it now to make things right after such a ruined night. The manager approved it, though she did not inform us. She reprinted the checks, threw them on the table without saying a word, and walked away. When she came back to collect our cards, we also pointed out that the menu incorrectly priced several items. She said she couldn’t do anything about it because the computer showed a different price, again with an awful attitude. At this point, she looked extremely frustrated, as if her manager had yelled at her and she was about to lose it. We paid our bills and will never return to an establishment we have all been going to for over 10 years—myself for over 15. I’ve been coming here since I was 7 years old. I never thought one experience could completely burn a bridge, but I know I will genuinely cringe just driving by the place now.
  • DW
    david walker
    Dec 20, 2025
    2.0
    Ranch tasted off, buffloe chicken dip much smaller in person. Pull chicken wrap was not edible.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Garner, NC offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Garner, NC?

It is located at 148 Shenstone Blvd, Garner, NC 27529, USA.