Arby's

4.0
1354 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1300 Fifth Ave, Garner, NC
27529, United States

Hours

Reviews

4.0
1,354 reviews
5 stars
677
4 stars
345
3 stars
158
2 stars
69
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude or unprofessional behavior.

Food Quality

Food quality varied significantly; while some customers enjoyed their meals, many complained about incorrect orders, cold or stale food, and insufficient portions.

Cleanliness

Several reviews highlighted cleanliness issues, including sticky floors and unsanitary conditions, which negatively impacted customer experiences.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Staff Attitude

While some staff members were noted for their friendliness and helpfulness, others were criticized for being unprofessional or dismissive.
  • JC
    jermaine cole
    6 days ago
    1.0
    I visited the location a few times and I will say they treat indoor customers like nobody’s and that poor girl at the register looks miserable makes me question how they treat their employees she barely gives contact
  • PM
    Pt My
    Dec 30, 2025
    1.0
    Had a coupon for $7.49 for the classic roast beef and cheese meal, but was still charged $8.99 for the meal. Why? That is a $1.50 more than the coupon. Do not send out coupons if you are not going to apply them correctly.
  • JB
    Joseph Boyko
    Dec 21, 2025
    2.0
    Order wasn't filled correctly. They seemed to be rude when I asked for the sauces they didnt fill. When they gave me the sauces for my sandwiches they shorted me packets per sandwich. They weren't even busy.
  • PK
    Paul Kemper
    Dec 13, 2025
    4.0
    Took 30 minutes for me to get my 3 sandwiches and fries.
  • AB
    Addison Buehler
    Nov 18, 2025
    5.0
    Tonya is so sweet and joyful! She made me and my Mother’s Day explaining the new items on the menu at the drive-through! She should DEFINITELY have a raise.