Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
951 reviews
5 stars
374
4 stars
260
3 stars
149
2 stars
52
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and managers, long wait times, and disorganization.
Food Quality
Many customers expressed dissatisfaction with food quality, citing cold, overcooked, or incorrect orders.
Cleanliness
Some reviews noted that the restaurant was clean, while others reported unsanitary conditions.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to frustration and disappointment.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and inefficient.
- ALAmanda LuvNov 11, 20255.0We went here every morning to visit with family we hardly get to see. We had a toddler and a 11 yr old boy. The staff was so kind to us and made our visit perfect. I wish I could remember the manager name she's is so kind hearted, which is rare! I cant wait to return back. Also there food was fresh and very good! Highly recommend!
- JGJordan GastionOct 8, 20253.0Dined in on a weekday. They were not prepared and customer service was poor. Had to say we were ready to order a few times before someone barely acknowledged us.
- MLMichelle LongSep 25, 20251.0Thee supervisor was extremely rude to me I asked about the cost of my meal and seems like she hit upset she starting yelling saying because your ordered the price was way off then I was trying to go over what I ordered she interrupted me and said now your not getting anything!!! I said let me speak with manager she said I'm the manager I said why are you acting like this she said because I interrupted her I was so upset !!!she n t fs to be fired
- KCKenneth CoxSep 11, 20251.0Pros: Coca-Cola freestyle machine Cons: Food didn't match the freshness I expected, considering that they must've freshly butchered a cow and a chicken to make my 2 sandwiches. Its the only explanation as to why I stood there for 20 mins waiting. Doordash lady literally asked if she could help them do something to speed them along.
- AHAdam HAug 23, 20251.0Fix your mobile ordering issues!!!
Frequently Asked Questions About Wendy's
Is Franklin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Franklin, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Franklin, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (828) 369-0881.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Franklin Wendy’s serve breakfast?
Yes, this Wendy’s location in Franklin, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Franklin, NC?
The drive-through at Wendy's in Franklin, NC is open daily from 7:30 AM to midnight.
Does this Wendy's location offer breakfast service?
Yes, the Franklin Wendy's serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I get delivery from Wendy's in Franklin, NC?
Yes, delivery is available. Check availability and order through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods does Wendy's in Franklin accept?
Wendy's in Franklin accepts American Express, Cash, Discover, MasterCard, and Visa.
What are the dining options available at this Wendy's?
You can dine in, use the drive-thru, or get delivery where available. Curbside pickup is not offered.
How can I contact this Wendy's location for questions or feedback?
You can call (828) 369-0881, reach customer care via live chat on their Contact page, or complete the Customer Satisfaction Survey using your receipt details.
Where is Wendy's located in Franklin, NC?
Wendy's is located at 1046 Georgia Highway, Franklin, NC 28734, USA.
What are some places near Wendy's in Franklin that I can visit before or after my meal?
Nearby you can visit The Factory - Franklin for family fun with an amusement park and arcade, Jack the Dipper Ice Cream for a sweet treat, and the Smoky Mountain Center for the Performing Arts for shows and concerts.
Are there other dining options near Wendy's in Franklin?
Yes, nearby restaurants include Fun Factory (arcade and pizza), Shoney's (American and burgers), Pizza Hut, Arby's (sandwiches), Cook Out, Dairy Queen, Huddle House, Fatz Cafe, and Bojangles Famous Chicken & Biscuits.
What automotive services are available near Wendy's in Franklin, NC?
Near Wendy's, you can find AutoZone for automotive parts and repair, Snappy Lube, Franklin Fast Lube, and Strickland Brothers 10 Minute Oil Change for oil changes and vehicle services.