Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6 Hyatt Rd in Franklin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported long wait times, poor service, and incorrect orders, with many expressing frustration over the lack of attention from staff.
Food Quality
While some customers enjoyed the food, many complained about cold meals, incorrect items, and reduced portion sizes, indicating a decline in food quality.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and sticky floors, contributing to a negative dining experience.
Staff Attitude
Several customers noted rude or dismissive behavior from staff, particularly management, which negatively impacted their overall experience.
MA
Megan Ann
1 day ago
5.0
one of the best Taco Bells
RC
Ryan Clark
Feb 6, 2026
1.0
Get rid of the stupid kiosks and start taking people's orders
DS
David Smith
Jan 23, 2026
1.0
This place is terrible. Waited in line for 36 minutes. There was no one else in the restaurant other than a few cars going through the drive-through. The people working had headphones in and you could not get their attention after they messed up the order the first time. After thinking they had finally finished, got home and half my order was missing. Happens almost every time. I’ve probably lost $200 over the last year or so in food that they forget to stick in the bag.
GL
Gage Ledford
Jan 23, 2026
1.0
My experience was horrible would not recommend to anyone the workers were cracked out and it wasnt from no taco dust went in 2 different times and still managed to get my order completely wrong
TM
Trailhound Media
Jan 16, 2026
1.0
The worst Taco Bell. Terrible experience. The sweet tea machines were open, and I actually saw someone sneeze into them, which is completely unacceptable and a serious health concern. When this was brought to management’s attention, they were rude and dismissive instead of taking it seriously. Basic food safety and customer service were lacking. Nobody was even behind the counter, Management needs to do much better or be fired.