Service Issues
Customers frequently reported long wait times and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Mixed reviews on food quality; while some enjoyed specific items like burgers and shakes, others complained about cold, stale, or poorly prepared food.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others noted rudeness and lack of urgency.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
Positive Experiences
Despite the negatives, some customers had positive experiences, enjoying the food and service, particularly during less busy times.