Pizza Hut

4.2
769 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 999 Georgia Road in Franklin, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
999 Georgia Road, Franklin, NC
28734, United States

Hours

Reviews

4.2
769 reviews
5 stars
459
4 stars
147
3 stars
60
2 stars
34
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude management and poor handling of issues.

Food Quality

Food quality is inconsistent; many customers enjoyed the pizza and wings, while others complained about cold or poorly prepared items.

Cleanliness

The restaurant is generally reported as clean and well-maintained, contributing to a positive dining atmosphere.

Delivery Issues

Delivery service has been criticized for delays and incorrect orders, leading to customer dissatisfaction.

Dine-In Experience

Dine-in experiences are often positive, with customers enjoying the nostalgic atmosphere and attentive service.
  • RM
    robin moody
    Nov 11, 2025
    1.0
    60 years old and this was the cheapest made pizza I have ever got from a Pizza Hut. Couldn't have sprinkled less cheese on there and two pepperonis on each slice. I don't think they like me because last time I was there I ordered two pizzas to go and wanted to eat a salad while I was there waiting. Manager said okay I'll bring the pizzas out to you. I didn't realize he was being sarcastic and sat there for an hour waiting finally went to the desk there it was these guys really suck in a major way. One major point is that the manager was the one making the pizzas that day. Imagine that 🤔
  • TB
    Teresa Boane
    Nov 6, 2025
    2.0
    I just want to get what I ordered, and paid for. Order a pizza large, pepperoni and some other items, but extra cheese. It didn't even have enough cheese on it to cover the whole pizza. Extremely disappointed! This is not the first time it happened, but I will never ever go back! Spend all that money and didn't get what I ordered, yet they charge me for it. I remember not too long ago, six or seven years ago, never had to order extra cheese. The pizza look like the photos you see. Now just to get the normal amount of cheese, that I've been used to all these years, I have to get extra cheese, But today, I didn't even get the normal amount. Won't see me back there again!
  • KK
    Kickacowwesty
    Oct 13, 2025
    5.0
    Manager was very polite and attentive. Large Meat lovers Pan Pizza was delicious. Hot and tasty.
  • X1
    X 1776
    Oct 12, 2025
    5.0
    First time in probably 10 years we have ate inside a pizza hutt, not too many around, but y'all!!! The wait was a few minutes for a table and to order. It it was WORTH EVERY MINUTE WE WAITED....The Pizza, bread sticks and wings were awesome. It was Hot and made me miss a old pizza hut ...Mike he was awesome and so was the waitress. It was great, we live 2 hours away and was camping but got in late and figured why not!!! I'm so glad we did and recommend this place!
  • GS
    Gregory Spala
    Oct 9, 2025
    1.0
    Terrible customer service and unprofessional management Placed a delivery order a while back, and part of it was missing when the driver dropped it off. The driver barely made it back to the car before I could get to the door. When I called the store, the manager was dismissive and claimed the driver was already back at the store and couldn’t return because of a “dinner rush.” Hard to believe someone could drive from East Franklin to Georgia Road in under five minutes — unless they were speeding and ignoring customer service. After some back-and-forth, the manager reluctantly agreed to add a store credit for a future order, tied to my phone number. Fast forward to today: I try to redeem it, and now my number “isn’t in the system.” On top of that, I was told the credit expired — something the manager never mentioned. Between missing food, attitude from management, and a nonexistent credit, this was a total disappointment. Save yourself the headache and go to Domino’s instead — at least they stand behind their orders. Update: they sent a reply here to email them and have yet to see any replies since October 12th.. absolutely ridiculous

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in Franklin, NC?

Pizza Hut is located at 999 Georgia Road, Macon, Franklin, NC 28734, USA.

What are the everyday operating hours for dine-in, takeout, and delivery at Pizza Hut?

Pizza Hut is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday for dine-in, takeout, and delivery services.