Brand Certified
Papa Johns Pizza
3.3(162 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
155 HIGHLANDS RD, Franklin, NC
28734, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(828) 349-1818
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/nc/28734/franklin/155-highlands-rd
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Franklin, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Franklin pizza for any occasion. Call us for pizza delivery in Franklin or stop by 155 HIGHLANDS RD for carryout to order the best pizza in Franklin, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.3
162 reviews
5 stars
67
4 stars
25
3 stars
15
2 stars
4
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive staff, though some reported issues with rudeness and unprofessional behavior from management.
Food Quality
While many enjoyed the pizza and other menu items, there were numerous complaints about incorrect orders, poor quality, and inconsistency in toppings.
Delivery Issues
A significant number of reviews highlighted long wait times for delivery, incorrect orders, and lack of communication regarding order status.
Management Concerns
Several reviews pointed to mismanagement, including issues with staffing, order fulfillment, and customer service, leading to a decline in overall experience.
- AGA GDec 16, 20251.0One of the worst pizzas I've ever had. It didn't taste that bad going down but I had heart burn all night and still feeling ill the next day. I stopped buying take out pizza years ago and just wanted to try them again. Papa Johns has to be the worst.
- WMWeston Lee MorganOct 13, 20255.0Great atmosphere with friendly people an exceptional customer service
- CBClinton BowersAug 8, 20241.0The store is always closed. The phone is never answered. I'm guessing this place is going out of business because no one can get ahold of them ever. Which sucks because their pizza is great.
- MMMark MowerJun 6, 20221.0The only reason I am giving this two stars is because I thought that the delivery driver was cool and prompt. Now where it starts to go Awry is with The Food. I ordered the John's Favorite, Which Apparently Means Extra Grease, and Enough salt in two slices to Equal your daily sodium content For An Entire Week!!! And on top of that my 14 $ pizza went up to 29$ because I ordered mushrooms onions and bell peppers on it. Guess what happened, No Onions No Mushrooms and No Bell peppers!!! That will probably be my last Time. Update April 2023 I thought that I would give them another chance because my new neighbor said he ordered some and it was good. So I call and I am ordering and got the crust figured out and the sauce figured out and I start adding toppings, so I am 10 minutes into this already and I say I want onions and bell peppers and she tells me we don't have onions or bell peppers and I was like Thanks Anyway?! If a pizza place doesn't have onions or bell peppers Why is it Still Open for Business?! Just lock the doors call it a day and Try Again Tomorrow?!?!
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for delivery at Papa Johns Pizza in Franklin, NC?
Delivery is available daily from 10:00 AM to 11:00 PM, including holidays such as December 31 and January 1.
Can I order Papa Johns Pizza online for delivery or carryout?
Yes, you can order online for both delivery and carryout through the Papa Johns website or app.
Does Papa Johns Pizza in Franklin offer no-contact delivery?
Yes, no-contact delivery service is available for customers' safety and convenience.
Where is Papa Johns Pizza located in Franklin, NC?
Papa Johns Pizza is located at 155 Highlands Road, Franklin, NC, 28734, USA.
What types of food does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
What are some nearby dining options to Papa Johns Pizza?
Nearby dining options include Subway, Ms. Lois' Restaurant, The Wood Fired Grill, El Charro Mexican Grill, and La Poblana.
Are there nearby fitness or wellness centers around Papa Johns Pizza?
Yes, Yoga Den NC and Body Visions Gym are nearby fitness and wellness centers customers might want to visit before or after dining.
What nearby beauty and salon services can customers find near Papa Johns Pizza?
Customers can find Mirror Dance Hair Studio, Mirror Dance Hair Design, Salon Ron Moss, Men’s Cave, and Appalachian Ink & Ruby Piercing near Papa Johns Pizza.
How can customers find deals and specials at Papa Johns Pizza in Franklin?
Customers can click the featured message link to check out current deals and specials on the Papa Johns website.
Does Papa Johns Pizza provide gift cards and career opportunities?
Yes, gift cards are available for purchase, and career opportunities can be explored through their official app and website.
Brand Certified Facts from Papa Johns Pizza
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Certified March 01, 2026Yext Knowledge Graph
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