Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with cold, undercooked, or incorrect food orders.
Service Speed
Many reviews highlighted slow service times, particularly during busy hours, leading to frustration.
Customer Service
Mixed feedback on staff attitude; some customers experienced rudeness while others praised friendly service.
Cleanliness
Some customers noted cleanliness and quality at this location, while others reported unsanitary conditions.
Consistency
Overall, the experience varied greatly, with some customers finding the food and service satisfactory, while others deemed it unacceptable.
AC
Aiden Curtis
Nov 15, 2025
1.0
Too many teens that couldn't care what you ate running it
DL
David Lawson
Oct 31, 2025
4.0
Most of the time it's ok
DB
Daniel Burch
Oct 30, 2025
5.0
Great
FB
Faith Bankhead
Oct 1, 2025
1.0
Every night I get food from here it’s complete garbage past 10 pm… the food is constantly cold… my food wasn’t even edible tonight
CC
Christian Christy
Sep 27, 2025
1.0
got my order wrong, all good happens all the time, i go in there to get my food, and they get it wrong again???? i swear they just throw the food in the bag and hope it’s right, go to the one on georgia road.
What are the regular operating hours for this McDonald's location in Franklin, NC?
The McDonald's at 664 E Main St in Franklin, NC is open daily from 5:00 AM to midnight.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to midnight, offering convenience for customers on the go.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:00 AM to 11:00 PM at this location.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play store, or through the online ordering link: https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services.
Are there other fast food options near this McDonald's on E Main St?
Yes, nearby fast food places include another McDonald's and Hardee's, making it easy to choose from multiple burger and American restaurants close by.
What nearby parks can I visit before or after dining at this McDonald's?
You can visit Wesley's Playground, Big Bear Bark Park, Little Tennessee River Greenway, and Greenway - Westly Park to enjoy outdoor activities near the restaurant.
Are there nearby coffee shops close to McDonald's for grab-and-go drinks or snacks?
Yes, Frog Quarters is a nearby coffee shop and cafe where you can enjoy coffee or seafood treats near McDonald's.
What other amenities or services are available near this McDonald's that customers might find useful?
Nearby services include Dollar General stores for discount shopping, Western Union for money transfers, Bitstop Bitcoin ATM, and Mountain Credit Union for banking needs.