Brand Certified
McDonald's
3.2(1094 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
664 E Main St, Franklin, NC
28734, United States
Certified by McDonald's • Mar 01, 2026
(828) 369-0730
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,094 reviews
5 stars
305
4 stars
213
3 stars
232
2 stars
104
1 star
240
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and negative interactions with management.
Food Quality
Numerous reviews highlighted issues with cold, improperly cooked, or incorrect food orders, leading to dissatisfaction.
Inconsistency
The quality of food and service varied significantly, with some customers experiencing good meals while others faced major issues.
Cleanliness
There were complaints about cleanliness, particularly in the bathrooms and food preparation areas.
Speed of Service
Customers frequently noted slow service times, especially during busy hours, contributing to a negative experience.
- TPTony PinedaFeb 20, 20261.0Asked for a sweet tea got water that tasted like watered down coffee
- DDDanniJan 19, 20261.0HORRIBLE service. One of the Manger’s bill is very rude and has been very threatening.
- ERErik RiBBlerJan 10, 20265.0The people behind the counter were fun and full of life. She called me sweetheart and I made my day.
- MPmakayla princeDec 21, 20251.0I come here expecting to get one of the blue slushy’s when I got to the counter the cashier said the machine wasn’t on but she could make me the red one. It was not even filled up the the top of the cup. They also didn’t have my peppermint coffee they made me a McFlurry and the ice cream was all over the cup I would not recommend this McDonald
- TMtimmy messerDec 13, 20251.0If you are looking for hot coffee this is not the place for you. I finally wrote a review after 6 trips with lukewarm or cold coffee. Will not be going back.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location in Franklin, NC?
The McDonald's at 664 E Main St in Franklin, NC is open daily from 5:00 AM to midnight.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to midnight, offering convenience for customers on the go.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:00 AM to 11:00 PM at this location.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play store, or through the online ordering link: https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services.
Are there other fast food options near this McDonald's on E Main St?
Yes, nearby fast food places include another McDonald's and Hardee's, making it easy to choose from multiple burger and American restaurants close by.
What nearby parks can I visit before or after dining at this McDonald's?
You can visit Wesley's Playground, Big Bear Bark Park, Little Tennessee River Greenway, and Greenway - Westly Park to enjoy outdoor activities near the restaurant.
Are there nearby coffee shops close to McDonald's for grab-and-go drinks or snacks?
Yes, Frog Quarters is a nearby coffee shop and cafe where you can enjoy coffee or seafood treats near McDonald's.
What other amenities or services are available near this McDonald's that customers might find useful?
Nearby services include Dollar General stores for discount shopping, Western Union for money transfers, Bitstop Bitcoin ATM, and Mountain Credit Union for banking needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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