Brand Certified
McDonald's
3.5(1666 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
329 Franklin Plaza, Franklin, NC
28734, United States
Certified by McDonald's • Mar 01, 2026
(828) 369-7462
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,666 reviews
5 stars
568
4 stars
358
3 stars
362
2 stars
135
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly staff while others reported rude interactions and slow service.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect orders.
- DDDanniFeb 22, 20262.0My bf Didn’t even get what we ordered. They were very rushy even tho no one else was in line…..my cheese burger tasted like it was sitting on heat rack for a while, fry’s were really hard also.
- JBJerry BuschmannFeb 19, 20265.0Amber and Jenn are great. Always greet with a smile. Love The app deals too.
- LDLayla DavisJan 21, 20265.0Clean restrooms and great fresh hot not too salty French fries.
- MWMichael WoodardDec 31, 20253.0It's a McDonalds if you've seen one you've seen most
- SSStephDec 31, 20251.0They were only one person taking orders and bringing them out
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's in Franklin, NC?
McDonald's in Franklin, NC is open daily from 5:00 AM to midnight for dine-in service.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM until midnight.
What are the delivery hours for McDonald's in Franklin, NC?
Delivery is available every day from 6:00 AM to 11:00 PM.
Can I order McDonald's food online or through an app?
Yes, you can order through the McDonald's App available on Apple App Store and Google Play, or via the delivery URL https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, it offers a drive-thru service from 5:00 AM to midnight daily.
Are there any nearby places where I can wash my car before grabbing food?
Yes, Laser Wash Express, a car wash and auto detailing service, is located nearby and convenient if you want to clean your car before visiting McDonald's.
What nearby places could I visit for a shopping trip close to McDonald's?
Big Lots, a discount and department store, and The Naturalist Marketplace for shopping are nearby the McDonald's location, perfect for a shopping stop before or after your meal.
Are there any parks or outdoor attractions near McDonald's in Franklin, NC?
Smoky Mountain Farms, LLC and The Greenway are nearby parks and nature reserves, great spots to visit before or after dining at McDonald's.
What social media channels does McDonald's use to connect with customers?
McDonald's is active on X (Twitter) as @McDonalds, Instagram as @mcdonalds, TikTok, and Facebook at https://www.facebook.com/108640855869506.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website