Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,643 reviews
5 stars
556
4 stars
352
3 stars
361
2 stars
132
1 star
242
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers noted that the restaurant was clean, including the bathrooms, while others reported dirty tables and unsanitary conditions.
Service Quality
Feedback on service was mixed; some praised friendly and attentive staff, while others experienced rude service and long wait times.
Food Quality
Many customers expressed disappointment with food quality, citing cold or poorly prepared items, while others enjoyed their meals.
Order Accuracy
Numerous reviews mentioned issues with order accuracy, including missing items and incorrect orders.
Value for Money
Several customers felt that prices were too high for the quality of food received, with some noting a decline in value.
- SCSarah ClarkNov 17, 20255.0Food was good! Service was good
- MCM.David ChambersNov 7, 20255.0The ice cream machine was working
- KKKevinOct 28, 20252.0Tables were all dirty. Ordered at the kiosk and through the app, just yelled our name and table number across the restaurant.
- JBJerry BertOct 24, 20253.0Complaint! Ordered two ice cream sundaes, the ice cream was not creamy like most McDonald's! was like eating ( ice milk! ) cheaper stuff! I was very disappointed in McDonald's! They should be ashamed of themselves! For a McDonald's! They can afford better quality ice cream!
- SYSusan YoungOct 10, 20255.0I had the best experience at this McDonald’s the other day. It’s a McDonald’s you know, but I ran in real quick to grab Something real quick. I left something that was important to me on the counter. . I ran back in just a few minutes later, and I think it was a manager. Her name was Erica. She had stuck it away for me and gave it right back to me. Super nice friendly. The service there was great. The food was good McDonald’s food you know but the employees Make a difference and Erica is a great employee. Please thank her for her kindness. 😊
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's in Franklin, NC?
McDonald's in Franklin, NC is open daily from 5:00 AM to midnight for dine-in service.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM until midnight.
What are the delivery hours for McDonald's in Franklin, NC?
Delivery is available every day from 6:00 AM to 11:00 PM.
Can I order McDonald's food online or through an app?
Yes, you can order through the McDonald's App available on Apple App Store and Google Play, or via the delivery URL https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, it offers a drive-thru service from 5:00 AM to midnight daily.
Are there any nearby places where I can wash my car before grabbing food?
Yes, Laser Wash Express, a car wash and auto detailing service, is located nearby and convenient if you want to clean your car before visiting McDonald's.
What nearby places could I visit for a shopping trip close to McDonald's?
Big Lots, a discount and department store, and The Naturalist Marketplace for shopping are nearby the McDonald's location, perfect for a shopping stop before or after your meal.
Are there any parks or outdoor attractions near McDonald's in Franklin, NC?
Smoky Mountain Farms, LLC and The Greenway are nearby parks and nature reserves, great spots to visit before or after dining at McDonald's.
What social media channels does McDonald's use to connect with customers?
McDonald's is active on X (Twitter) as @McDonalds, Instagram as @mcdonalds, TikTok, and Facebook at https://www.facebook.com/108640855869506.