Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
324 reviews
5 stars
171
4 stars
38
3 stars
35
2 stars
18
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing rude or unhelpful staff, while others praised friendly and efficient service.
Food Quality
Many reviews highlighted issues with food quality, including undercooked items, stale donuts, and incorrect orders.
Cleanliness
The establishment was noted for being clean by some customers, but others reported poor conditions and a dirty parking lot.
Order Accuracy
Numerous customers expressed frustration over incorrect orders and issues with the self-service machines.
Management Issues
Several reviews pointed to poor management and staffing problems, leading to slow service and employee dissatisfaction.
- TMTrailhound Media3 days ago1.0The employees need more guidance and a competent manager to stay on task and make orders faster. It’s the slowest DD I’ve ever been in. Please help this store do better.
- DCDebra Cloer3 days ago5.0Ladies were so pleasant and helpful even when we realized the wrong drinks as made. Very helpful and kind!
- BPBea PitcherNov 13, 20255.0Night guy tonight very friendly and funny. Made my drink so fast and joked with me
- CCchud327Nov 7, 20255.0The only issue was the wife ordered a hot coffee and it came iced, see how picture #3. No a big deal as the staff quickly fixed the issue and gave the wife Ces to our daughter. Everything that my was yummy and staff was great!! 5 stars!!
- MSMelanie SpatesOct 24, 20251.0I usually never put a bad review. But they messed my order up. I was not mad and very nice and respectful as I get mistakes happen. But to get mad at me and say something about me walking back to your manager was rude. I was disrespected because you messed up. The manager came out looked mad was very unprofessional and I was glared at from the lady that took my order. It was very uncomfortable.when I said thank you the manager never responded back.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Franklin, NC?
Dunkin' in Franklin, NC is open every day from 5:00 AM to 9:00 PM.
Does Dunkin' in Franklin offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What are some of the specialty items at Dunkin' in Franklin?
This Dunkin' location specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I use the Dunkin' mobile app to order ahead at this Franklin location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices for a fast grab and go experience.
Where is Dunkin' located in Franklin, NC?
Dunkin' is located at 917 U.S. 441, Suite 1 in the Macon sublocality of Franklin, NC 28734.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch at its Franklin location.
Does Dunkin' in Franklin have a drive-thru and free Wi-Fi?
Yes, this Dunkin' location features a drive-thru and offers free Wi-Fi to customers.
Which nearby restaurants can I visit before or after my visit to Dunkin'?
Nearby restaurants include Bojangles Famous Chicken & Biscuits, Dairy Queen, Cook Out, Huddle House, McDonald's, Arby's, Pizza Hut, Sonic Drive-In, Shoney's, Fatz Cafe, and Fatz Southern Kitchen, offering a variety of American, fast food, burgers, and southern cuisine options.
Are there any nearby convenience stores or gas stations near Dunkin'?
Yes, Mountain Energy, Shell gas stations, and Mountain Energy Convenience Stores are located nearby, providing fuel and convenience items close to Dunkin'.
What outdoor attractions are close to the Dunkin' location in Franklin, NC?
Pisgah National Forest and The Greenway park and nature reserve are nearby outdoor attractions ideal for nature lovers before or after visiting Dunkin'.