Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Multiple customers reported issues with incorrect orders and missing items, indicating a need for improved order accuracy.
Service Quality
While some reviews praised friendly staff, others highlighted rude service and poor management, suggesting inconsistency in customer service.
Food Quality
The food quality received mixed reviews, with some customers enjoying the meals while others reported stale or improperly cooked items.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.
Speed of Service
Customers noted both quick service during busy times and long wait times, particularly in the drive-thru, suggesting variability in service efficiency.
MS
Matthew C. Shillings
Jan 3, 2026
3.0
We just got food from here and everything was cold and stale. The people working the window acted like me being there was the biggest inconvenience they had ever had. Our order was wrong and they didn't give us a reciept. Breakfast is okay, but I'd skip supper on a Saturday if you want good food.
MS
Michael Subirana
Dec 31, 2025
5.0
Everything is good as long as I don't give you a really skinny piece of chicken on your Cajun fillet biscuit. Sometimes they're so skinny. There's not even any meat in them. Pretty weird. It happened to me today
KQ
Kristi Queen
Dec 28, 2025
1.0
We door-dashed breakfast, and this is the 3rd time we are missing food. I didn’t even get a meal that we paid $13 for. I get it’s busy but when you are paying a lot of money for food, it would be nice to actually get the food.
SS
Stephanie Shaw
Dec 11, 2025
4.0
Excellent service and food.
BC
Brianna Cooper
Nov 22, 2025
2.0
The workers are always nice but every time we go up there something is wrong with our order wether they forget our sides or they just don’t give us the right food at all and all in all the food is good people are nice but they might wanna look into retraining their staff…
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the Bojangles Franklin location's hours of operation?
Bojangles at 60 Hunnicutt Lane is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for various occasions.
Can I order food from Bojangles online or via a mobile app?
Yes, you can order food online at Bojangles.com or use the Bojangles app available on both iOS and Android for quick access to your favorites.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment methods.
Does Bojangles have dine-in and takeout options?
Yes, Bojangles offers dine-in, takeout, and delivery services, accommodating different dining preferences.
Is there a drive-through available at Bojangles?
Yes, the Bojangles location in Franklin has a drive-through for convenient ordering and pickup.
Are families with children welcome at Bojangles?
Yes, Bojangles welcomes families and has a children's menu available.
What nearby places can I visit around Bojangles in Franklin?
Near Bojangles, you can visit several interesting places such as the Reminisce Antiques Mall for antiques and furniture, Haywood Smokehouse for barbecue, and the Walker Quilt Co. for fabric and crafts.
Are there hotels near Bojangles in Franklin for visitors?
Yes, nearby hotels include Knights Inn Franklin and Rodeway Inn, which are convenient options for visitors wanting to stay close to Bojangles.
What medical facilities are near Bojangles in Franklin?
Medical centers near Bojangles include Angel Medical Center, Signature Dentistry of Franklin, and Messino Cancer Centers, providing comprehensive health services nearby.