Brand Certified
Arby's
3.7(159 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
15 Allman Dr, Franklin, NC
28734, United States
Certified by Arby's • Mar 01, 2026
(828) 524-8865
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/nc/franklin/15-allman-dr/store-6663
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.7
159 reviews
5 stars
78
4 stars
25
3 stars
18
2 stars
12
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being friendly and efficient, others were reported as rude and dismissive.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, with some customers noting that the restaurant was filthy.
Food Quality
Food quality varied significantly; while some customers enjoyed their meals, others reported cold or poorly prepared food.
Order Accuracy
There were multiple complaints about incorrect orders and items being out of stock, leading to customer frustration.
Overall Experience
The overall experience is inconsistent, with some customers expressing satisfaction while others reported significant issues.
- TKThe Real KirbyFeb 22, 20262.0Food was really slow coming thru the drive thru and I had a French dip that had literally 3 different hairs in it. I threw it away. I don't live here but this location was baaad.
- MMMarcieJan 4, 20265.0Placed an order on the app to pick up today. Went in to get it. It was perfect and ready when I picked up. The young lady at the register (I had to order something else) was a GEM, great customer service!!! A+++
- KGKris GibsonDec 2, 20252.0The employees were very loud, chatting in the kitchen, carrying on, very disruptive. A tall young man, very thin, dirty blond hair, returned from a lunch break reeking of marijuana. He walked right past us at the soda fountain dispensary and the aroma nearly knocked us out. The tables were not clean, the condimentbarea was despicable. The employees did not stay busy at all, a lot of just talking the entire time we were dining. Very loud . 😢
- MMMaria St MartinNov 30, 20252.0We were there twice. First time two kids belonging to an employee were running and screaming with no supervision. There's no problem if they can't get a sitter, but they could behave. It was bad. THE OTHER THING IS THE MENS BATHROOM WAS FILTHY AND THE WOMENS BATHROOM HAD NO TOILET PAPER and not very clean and the worst is that they were not busy.
- LLLochlanNov 24, 20254.0Quite honestly, just your standard, reliable fast food place.
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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