The store is frequently described as clean, well-organized, and recently remodeled, contributing to a pleasant shopping experience.
Customer Service
While many customers praise the friendly and helpful staff, there are notable complaints about rude behavior from some employees, particularly in the produce department.
Product Quality
There are mixed reviews regarding the quality of produce and meats, with some customers reporting issues with freshness and quality, while others appreciate the selection and pricing.
Pricing and Deals
Customers generally find the prices competitive, especially compared to other local grocery stores, although there are complaints about inconsistencies with advertised sales.
JC
Joshua Cox
Feb 23, 2026
5.0
I typically do my shopping here at food Lion because the prices are great but today the customer service really stood out to me and employee by the name of Logan want above and beyond to help me out with finding and retrieving the item I needed I was blown away by how friendly kind respectful and attentive also I was getting another item and right as I picked it up and was about to bag it Logan came up with a bag ready to go above and beyond I don't see any reason to go anywhere else for groceries this really made food lions stand out to me this really made me feel special thank you Logan
MM
MJH1354
Feb 3, 2026
4.0
Nice store. The only problem I have with Food Lion is the fact when they have a good deal on meats they never have it stock.
KJ
Karen Johnson
Feb 2, 2026
4.0
I just like going there your in and out in no time
TT
travis
Jan 11, 2026
1.0
Worst experience ever will be taking my business elsewhere
RM
rob moore
Dec 18, 2025
5.0
I would recommend people that are used to just shopping at Ingles and Walmart around here to start looking at the weekly ad for the food Lion in Franklin because a lot of times they beat the pants off of Ingles and even Walmart for prices and surprisingly they carry many things that you can't get at Ingles in Walmart and the people that work there are super friendly and helpful
What are the daily operating hours of Food Lion at Macon Plaza Shopping Center?
Food Lion is open every day from 7:00 AM to 11:00 PM.
Where exactly is Food Lion located in Franklin, NC?
Food Lion is located at 245 Macon Plaza Dr., Macon Plaza Shopping Center, Franklin, NC 28734.
Does Food Lion offer delivery services?
Yes, Food Lion provides delivery services to customers.
What is the best phone number to contact Food Lion at Macon Plaza?
You can reach Food Lion at +1 828-369-2970.
Is there a customer loyalty program available at Food Lion?
Yes, you can become a Food Lion MVP by signing up through their program available online.
What types of products can I expect to find at Food Lion?
Food Lion is a grocery store offering fresh produce, groceries, and affordable quality items.
Can I shop at other stores near Food Lion within the Macon Plaza Shopping Center?
Yes, the Macon Plaza Shopping Center includes stores like Gordmans, Peebles, and Badcock Home Furniture &more, offering various retail and department store options.
Are there convenient services near Food Lion like money transfer or propane exchange?
Yes, nearby services include Western Union for money transfers and Blue Rhino Propane Exchange for propane needs.
What are some nearby places where I can relax or get personal care after shopping at Food Lion?
After shopping, you can visit nearby places such as Modern Barber Shop for grooming or Lotus Evolution Massage LLC for massage therapy.
Is Food Lion easily accessible for those visiting Franklin ABC Board/Store or other local shopping spots?
Yes, Food Lion is conveniently located near Franklin ABC Board/Store and other retailers such as Dollar General and BI-LO, making it easy to visit multiple stores in one trip.
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