Wendy's

3.7
1294 reviews
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Business Details

165 Commercial Street, Forest City, NC
28043, United States
(828) 245-8820
https://locations.wendys.com/united-states/nc/forest-city/165-commercial-street
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
165 Commercial Street, Forest City, NC
28043, United States

Hours

Reviews

3.7
1,294 reviews
5 stars
492
4 stars
323
3 stars
203
2 stars
102
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, especially in the drive-thru, with waits often exceeding 30 minutes.

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor treatment and lack of professionalism.

Food Quality

There were numerous complaints about cold, poorly prepared food, including incorrect orders and unsatisfactory meal quality.

Management Issues

Several customers pointed out poor management and staffing problems, suggesting that the location is understaffed and mismanaged.

Mixed Experiences

While many reviews were negative, a few customers did report positive experiences with friendly staff and good food.
  • TS
    Trish Spry
    Jan 5, 2026
    5.0
    Love their Breakfast Sandwiches
  • MC
    Marsha Cassels
    Dec 21, 2025
    4.0
    Went through drive thru and received my food promptly
  • CB
    Candee Broline
    Dec 11, 2025
    4.0
    Not sure if I like the new chicken fingers. The chicken was very good but the coating seemed to be not quite done. Prefer the nuggets but this may be a one off and my 1st time at this Wendy's.
  • OL
    Olivia Lescarbeau
    Dec 5, 2025
    1.0
    Order was wrong, fries were ice cold, workers were rude and refused to help.
  • TW
    Tammy W
    Nov 29, 2025
    1.0
    The gal gave my order to someone else and then act like it was my fault, I just hope if Wendy’s closes some of their restaurant this one is the first to go.
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Frequently Asked Questions About Wendy's

Is 11 Forest City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 165 Commercial Street, Forest City?

The drive-thru is open Monday through Thursday from 7:30 AM to 12:30 AM, Friday and Saturday from 7:30 AM to 1:00 AM, and Sunday from 7:30 AM to midnight.