Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,288 reviews
5 stars
491
4 stars
321
3 stars
203
2 stars
103
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times in both drive-thru and inside the restaurant, often exceeding 30 minutes.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.
Food Quality
Several customers complained about cold, poorly prepared food, including incorrect orders and items missing from their orders.
Management Issues
Frequent mentions of poor management and staffing shortages, leading to disorganized service and customer dissatisfaction.
Cleanliness
Some customers noted cleanliness issues within the restaurant, although a few mentioned it was clean during their visit.
- HPHannah ParhamNov 2, 20251.0Just sat at the drive thru for 10 minutes, nobody ever took our order, there’s absolutely no sign of life here but they’re open. Ridiculous. IF YOU DONT WANT TO WORK THEN QUIT.
- BSBrent SmartOct 18, 20251.0Rude , never have baked potato or chili and tell me since when is a dbl baconator the same size as a jr bacon.
- KWKera WillisOct 15, 20254.0Long wait.. always new employees...
- RKRachel KnobilOct 5, 20251.0They locked the lobby at 8 and we had to wait ten minutes in the drive thru before someone took our order. Then they were out of stock of the only thing we specifically stopped there for. They might have updated the appearance, but the service still sucks.
- ZPZac PageOct 5, 20251.0Not sure if corporate or terrible managers, only 2 or 3 max employees are at the store at any given time. It's 11:25am now and 5 cars have been in line for 45 minutes. Hire more staff!
Frequently Asked Questions About Wendy's
Is 11 Forest City Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Forest City, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Forest City, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (828) 245-8820.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 11 Forest City Wendy’s serve breakfast?
Yes, this Wendy’s location in Forest City, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 165 Commercial Street, Forest City?
The drive-thru is open Monday through Thursday from 7:30 AM to 12:30 AM, Friday and Saturday from 7:30 AM to 1:00 AM, and Sunday from 7:30 AM to midnight.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, Wendy's at this location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Is delivery available at this Wendy's?
Yes, delivery is available where offered. You can check availability and order via our app or at order.wendys.com by entering your delivery address.
How can I contact Wendy's at 165 Commercial Street for questions or feedback?
You can reach Wendy's customer care through live chat or phone at 888-624-8140. For direct contact with this location, call (828) 245-8820.
What nearby fast food options are available besides Wendy's?
Nearby fast food options include Burger King and McDonald's, which are close alternatives if you're exploring burger or fast food options.
Are there nearby medical facilities close to Wendy's at 165 Commercial Street?
Yes, nearby medical facilities include Rutherford Children's Care, Rutherford Cancer Resource Center, DaVita Dialysis Center, and others, helpful if you need medical services before or after dining.
What nearby places can customers visit along with Wendy's in Forest City?
Customers might visit local spots like Big Daves Family Seafood for seafood dining, Mill Town Brewing for drinks, or shop at Cricket and Forest City Furniture, all close to Wendy's.
Does Wendy's offer dining options other than drive-thru?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery services at this location.