McDonald's

3.5
1666 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
74 Bypass Tri City Mall, Forest City, NC
28043, United States

Hours

Reviews

3.5
1,666 reviews
5 stars
590
4 stars
351
3 stars
303
2 stars
147
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Food Consistency

Customers frequently reported issues with food temperature and incorrect orders, indicating a lack of consistency in food preparation.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted unpleasant odors and unsanitary conditions.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food.
  • AH
    Angela Harvey
    4 days ago
    5.0
    Very clean
  • VG
    Victoria Gordon
    Nov 1, 2025
    3.0
    Very rude to EMS workers who could not take ambulance through the drive through.
  • SS
    Sherri Seay
    Oct 8, 2025
    1.0
    Came into the restaurant for lunch this week with my toddler. As soon as we entered we where hit the a horrible smell of body odor. It was so humid inside made my stomach churn. As we walked in we noticed a homeless man, no judgement, but he was shirtless....and has "set up" a table with mini fans, water in a bowl etc. The staff seemed as if it was okay. This is not the first time weve had an issue with people lottering and making women feel uncomfortable at this location. We left and went to the other location where we were met with a clean store, no smells or lottering. We felt safe and comfortable. Management needs to get a handle on the situation.
  • KM
    Kali Masters
    Sep 28, 2025
    2.0
    I loved it here but there was someone vaping and being loud and one of the workers was vaping in the bathroom
  • BB
    Baylor
    Sep 20, 2025
    1.0
    Super rude manager when the app on their end was down. Had to take a second to figure out order after that and extremely impatient, short and rude. Don’t know the manager, but was a female manager.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 74 Bypass Tri City Mall?

McDonald's is open 24 hours every day of the week.

Does McDonald's offer delivery service and what are the delivery hours?

Yes, McDonald's offers delivery service from 4:00 AM to 3:59 AM daily.