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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Food Consistency
Customers frequently reported issues with food temperature and incorrect orders, indicating a lack of consistency in food preparation.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted unpleasant odors and unsanitary conditions.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and good food.
AH
Angela Harvey
4 days ago
5.0
Very clean
VG
Victoria Gordon
Nov 1, 2025
3.0
Very rude to EMS workers who could not take ambulance through the drive through.
SS
Sherri Seay
Oct 8, 2025
1.0
Came into the restaurant for lunch this week with my toddler. As soon as we entered we where hit the a horrible smell of body odor. It was so humid inside made my stomach churn. As we walked in we noticed a homeless man, no judgement, but he was shirtless....and has "set up" a table with mini fans, water in a bowl etc. The staff seemed as if it was okay. This is not the first time weve had an issue with people lottering and making women feel uncomfortable at this location. We left and went to the other location where we were met with a clean store, no smells or lottering. We felt safe and comfortable. Management needs to get a handle on the situation.
KM
Kali Masters
Sep 28, 2025
2.0
I loved it here but there was someone vaping and being loud and one of the workers was vaping in the bathroom
BB
Baylor
Sep 20, 2025
1.0
Super rude manager when the app on their end was down. Had to take a second to figure out order after that and extremely impatient, short and rude. Don’t know the manager, but was a female manager.
What are the operating hours of McDonald's at 74 Bypass Tri City Mall?
McDonald's is open 24 hours every day of the week.
Does McDonald's offer delivery service and what are the delivery hours?
Yes, McDonald's offers delivery service from 4:00 AM to 3:59 AM daily.
Can I use the drive-thru service at this McDonald's?
Yes, the drive-thru is open 24 hours every day.
What payment options are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's provide mobile ordering and curbside pickup options?
Yes, McDonald's offers mobile ordering, curbside pickup, and mobile offers to customers.
Where can I find the McDonald's menu online?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I earn rewards and get deals at McDonald's?
By joining MyMcDonald's Rewards, you can earn points for free food and access mobile offers.
What nearby fast food options are close to McDonald's at 74 Bypass Tri City Mall?
Nearby fast food options include Taco Bell, Burger King, Wendy's, and another McDonald's location, offering a variety of choices.
Which nearby places could I visit before or after dining at McDonald's?
You could visit Mill Town Brewing for drinks, Waffle House for breakfast or brunch, or shop at Roses Discount Store.
Are there any healthcare or automotive services near McDonald's?
Yes, nearby healthcare services include Rutherford Cancer Resource Center and Senior Healthcare Solutions, while Friendship Nissan and JOBE Hooper- Nissan offer automotive services.