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Subway

3.7
(183 reviews)

Business Details

576 Upward Rd, Flat Rock, NC
28731, United States
(828) 698-4909
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Flat Rock Subway® Restaurant at 576 Upward Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
576 Upward Rd, Flat Rock, NC
28731, United States

Hours

Reviews

3.7
183 reviews
5 stars
90
4 stars
30
3 stars
17
2 stars
10
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff varied widely, with some praising friendly and helpful service, while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Order Accuracy

Many customers expressed frustration with incorrect orders, both for in-store and online purchases, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and delicious sandwiches, while others complained about stale bread and missing ingredients.

Management Issues

There were multiple mentions of poor management practices, including staff shortages and lack of proper training, which contributed to negative customer experiences.
  • CR
    Charlotte Rhodes
    Nov 8, 2025
    1.0
    I went to this location last week, the vegetables looked rotten the dining area was dirty and unkempt and one of the workers was outside smoking something that smelt like cannabis 🤢 there are other companies near your store and children are around very inconsiderate and unprofessional
  • KP
    Kyle Ponder
    Oct 25, 2021
    1.0
    Went here Sunday 10/24 the lobby was full of kids and a church crowd, me and my niece were not in a hurry so we decided to wait there was only a young kid and a elderly man working and they were doing everything they could to cope with the influx of customers. We stood in line for over 30 minutes and I witnessed at least 10 customers walk out due to the excessive line. I felt sorry for the workers I know they are making barely above minimum wage and being pushed to the max, the owner needs to get them more help, the elderly man wrang my order up wrong but i still tipped $5 dollars and went on my way, sad to see a corporation exploiting labor like this
  • DB
    Daniel Bardar
    May 6, 2017
    5.0
    Great experience. Amber was extremely professional and polite. I will definitely return.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 576 Upward Rd, Henderson, Flat Rock, NC 28731, USA.

What are the operating hours of this Subway restaurant?

The Subway restaurant is open every day from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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