Subway

3.7
182 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Flat Rock Subway® Restaurant at 576 Upward Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
576 Upward Rd, Flat Rock, NC
28731, United States

Hours

Reviews

3.7
182 reviews
5 stars
89
4 stars
30
3 stars
17
2 stars
10
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff varied widely, with some praising friendly and helpful service, while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Order Accuracy

Many customers expressed frustration with incorrect orders, both for in-store and online purchases, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and delicious sandwiches, while others complained about stale bread and missing ingredients.

Management Issues

There were multiple mentions of poor management practices, including staff shortages and lack of proper training, which contributed to negative customer experiences.
  • CR
    Charlotte Rhodes
    Nov 8, 2025
    1.0
    I went to this location last week, the vegetables looked rotten the dining area was dirty and unkempt and one of the workers was outside smoking something that smelt like cannabis 🤢 there are other companies near your store and children are around very inconsiderate and unprofessional
  • SS
    Stories of Solitude
    Jul 29, 2025
    1.0
    The woman working the evening shift is very rude. It was 30 minutes before closing and this poor old man got YELLED at about how he was paying because the employee had “already pulled the cash from the register”. She was acting like every customer who dared enter her store was an inconvenience because it was within an hour of closing time. I get it, we all want to go home, but when you’re being horrible to people just trying to get dinner maybe you should rethink your career choice. The man working at least tried to be nice, no issues with him and he did a great job. I hope a manager sees these and does something, it seems we aren’t the only people she’s been super rude to. We won’t be back to this location for a while.
  • JD
    Jessica Danielson
    Jul 29, 2025
    3.0
    We came in just over an hour before close today. The place was super clean and smelled nice. The guy who made our sandwiches was very kind and pleasant. We have a kid with Autism who struggles to make decisions and get words out and he was really patient with her. The lady who was working seemed genuinely perturbed that we had the audacity to choose Subway. I would love to give everybody grace, but we were paying customers and all we did was come and get dinner.
  • SL
    Sarah Landrum
    Jul 24, 2025
    1.0
    EVERY TIME I order from this location my order is wrong! After 2day I will not be returning to this location. Sucks for me bec this location is 4 mins from my neighborhood.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 576 Upward Rd, Henderson, Flat Rock, NC 28731, USA.

What are the operating hours of this Subway restaurant?

The Subway restaurant is open every day from 8:30 AM to 9:30 PM.