Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Flat Rock Subway® Restaurant at 576 Upward Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.7
183 reviews
5 stars
90
4 stars
30
3 stars
17
2 stars
10
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
Many customers noted that the store was clean and well-maintained, although some reported unsanitary conditions.
Order Accuracy
Numerous complaints about incorrect orders and missing items, particularly with online orders.
Food Quality
Mixed reviews on food quality, with some praising fresh ingredients while others reported stale bread and poor preparation.
Staffing Issues
Several reviews highlighted understaffing during busy times, leading to long wait times and poor service.
- CRCharlotte RhodesNov 8, 20251.0I went to this location last week, the vegetables looked rotten the dining area was dirty and unkempt and one of the workers was outside smoking something that smelt like cannabis 🤢 there are other companies near your store and children are around very inconsiderate and unprofessional
- SSStories of SolitudeJul 29, 20251.0The woman working the evening shift is very rude. It was 30 minutes before closing and this poor old man got YELLED at about how he was paying because the employee had “already pulled the cash from the register”. She was acting like every customer who dared enter her store was an inconvenience because it was within an hour of closing time. I get it, we all want to go home, but when you’re being horrible to people just trying to get dinner maybe you should rethink your career choice. The man working at least tried to be nice, no issues with him and he did a great job. I hope a manager sees these and does something, it seems we aren’t the only people she’s been super rude to. We won’t be back to this location for a while.
- JDJessica DanielsonJul 29, 20253.0We came in just over an hour before close today. The place was super clean and smelled nice. The guy who made our sandwiches was very kind and pleasant. We have a kid with Autism who struggles to make decisions and get words out and he was really patient with her. The lady who was working seemed genuinely perturbed that we had the audacity to choose Subway. I would love to give everybody grace, but we were paying customers and all we did was come and get dinner.
- SLSarah LandrumJul 24, 20251.0EVERY TIME I order from this location my order is wrong! After 2day I will not be returning to this location. Sucks for me bec this location is 4 mins from my neighborhood.
- SWSamantha WardJun 15, 20251.0Entering in the building one side of the door was still lock at 1:30 pm. I was the only person in line and it took over 20 minutes to get 2 cheese pizzas and 1 chicken wrap. My chips and drinks were rang up separate instead of a combo. Also my order was $35.83. I gave the cashier in the store a 50 dollar bill. I was then told he couldn’t except the cash money because the rule is, they couldn’t take a 50 or 100 dollar bill. No sign was present, stating this. All around dissatisfied, the food was not worth the trouble.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 576 Upward Rd, Henderson, Flat Rock, NC 28731, USA.
What are the operating hours of this Subway restaurant?
The Subway restaurant is open every day from 8:30 AM to 9:30 PM.
Does the Subway at 576 Upward Rd offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Can I order and customize my meal online from this Subway?
Yes, you can order online or through the app for a quick and easy experience.
Does this Subway restaurant serve breakfast, lunch, and dinner?
Yes, this Subway location serves breakfast, lunch, and dinner.
Is catering available at the Subway located at 576 Upward Rd?
Yes, the Subway offers catering services for your needs.
Does the Subway at 576 Upward Rd have dine-in and drive-through options?
Yes, this Subway restaurant has dine-in seating and a drive-through for your convenience.
What nearby restaurants can I visit before or after dining at Subway?
Nearby restaurants include Boon Choo Thai Express for Thai cuisine, Dickey's Barbecue Pit for American barbecue, and Mustang Cafe serving Southern American food.
Are there any nearby fitness centers or gyms close to Subway for post-meal workouts?
Yes, nearby gyms include Curves, Pack Fitness Center, and Pack Fitness, great for your fitness activities before or after your meal.
What other nearby businesses might be useful to customers visiting Subway at 576 Upward Rd?
Nearby useful businesses include Gamers Paradise for gaming and crafts, Blue Skye Holistic Wellness Center for wellness services, and Hendersonville Tents for party supplies and event planning.