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Bojangles

3.8
(1200 reviews)

Business Details

700 Upward Road, Flat Rock, NC
28731, United States
(828) 696-9126

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
700 Upward Road, Flat Rock, NC
28731, United States

Hours

Reviews

3.8
1,200 reviews
5 stars
522
4 stars
304
3 stars
145
2 stars
72
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and poor customer service experiences, often citing a lack of staff engagement.

Food Quality

While some customers praised the food, there were multiple complaints about food being cold, poorly prepared, or even unsafe, including reports of raw chicken.

Management Concerns

Several reviews highlighted issues with management, including poor treatment of staff and ineffective leadership, which contributed to a negative atmosphere.

AI Ordering System

The new AI ordering system received mixed reviews, with many customers finding it frustrating and slow, leading to incorrect orders.

Cleanliness and Environment

Some customers noted that the restaurant was clean and inviting, while others reported unsanitary conditions and a lack of proper food handling.
  • TG
    Tammy Guidi
    Feb 11, 2026
    5.0
    Great food and service
  • KW
    Kelsey Whitney
    Jan 22, 2026
    5.0
    Went in today and had an amazing experience. Sebastian made my food and it was hot and delicious. The whole staff was nice and engaging. There was a Barry cleaning the lobby that I also talked to. The whole store was warm and inviting. Will definitely be going again.
  • JG
    Jonathan Glockler
    Jan 12, 2026
    4.0
    Good fried chicken
  • KP
    Kelly Pinheiro
    Jan 7, 2026
    3.0
    Please bring back The cinnamon biscuits
  • BB
    Bearcat5
    Dec 28, 2025
    1.0
    Went inside and there wasnt anyone in line but the 2 of us. 2 employers looked at us but did not come to take our order or acknowledge we were there. The Manager in the back, loudly spoke to the Staff stating "I know you all just got here but does anyone want to take a break now, I want to send Kayla (not sure exactly name) home since she worked the closing shift last night" They all became involved in that discussion leaving us standing there waiting. It was around 7:20 am. There were at least 6 Employees hanging around discussing this. We were looked at multiple times but never acknowledged or waited on. We ended up leaving. Very poor Customer Service.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the opening hours for Bojangles in Flat Rock, NC?

Bojangles is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 9:00 AM on Sundays.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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