Brand Certified
Bojangles
3.8(1200 reviews)
Certified by Bojangles • Feb 22, 2026
Business Details
700 Upward Road, Flat Rock, NC
28731, United States
Certified by Bojangles • Feb 22, 2026
(828) 696-9126
Certified by Bojangles • Feb 22, 2026
https://locations.bojangles.com/nc/flat-rock/700-upward-road.html
Certified by Bojangles • Feb 22, 2026
About
Certified by Bojangles • Feb 22, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Certified by Bojangles • Feb 22, 2026
Hours
Certified by Bojangles • Feb 22, 2026
Reviews
3.8
1,200 reviews
5 stars
522
4 stars
304
3 stars
145
2 stars
72
1 star
157
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and poor customer service experiences, often citing a lack of staff engagement.
Food Quality
While some customers praised the food, there were multiple complaints about food being cold, poorly prepared, or even unsafe, including reports of raw chicken.
Management Concerns
Several reviews highlighted issues with management, including poor treatment of staff and ineffective leadership, which contributed to a negative atmosphere.
AI Ordering System
The new AI ordering system received mixed reviews, with many customers finding it frustrating and slow, leading to incorrect orders.
Cleanliness and Environment
Some customers noted that the restaurant was clean and inviting, while others reported unsanitary conditions and a lack of proper food handling.
- TGTammy GuidiFeb 11, 20265.0Great food and service
- KWKelsey WhitneyJan 22, 20265.0Went in today and had an amazing experience. Sebastian made my food and it was hot and delicious. The whole staff was nice and engaging. There was a Barry cleaning the lobby that I also talked to. The whole store was warm and inviting. Will definitely be going again.
- JGJonathan GlocklerJan 12, 20264.0Good fried chicken
- KPKelly PinheiroJan 7, 20263.0Please bring back The cinnamon biscuits
- BBBearcat5Dec 28, 20251.0Went inside and there wasnt anyone in line but the 2 of us. 2 employers looked at us but did not come to take our order or acknowledge we were there. The Manager in the back, loudly spoke to the Staff stating "I know you all just got here but does anyone want to take a break now, I want to send Kayla (not sure exactly name) home since she worked the closing shift last night" They all became involved in that discussion leaving us standing there waiting. It was around 7:20 am. There were at least 6 Employees hanging around discussing this. We were looked at multiple times but never acknowledged or waited on. We ended up leaving. Very poor Customer Service.
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the opening hours for Bojangles in Flat Rock, NC?
Bojangles is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 9:00 AM on Sundays.
Does Bojangles offer dine-in, takeout, and delivery services?
Yes, Bojangles offers dine-in, takeout, and delivery services to its customers.
Can I order food from Bojangles using a mobile app?
Yes, you can order from Bojangles using their app available on both iOS and Android platforms.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services for various occasions.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Is Bojangles family-friendly and accessible for children?
Yes, Bojangles welcomes families and provides a children's menu.
Does Bojangles have a drive-through service?
Yes, Bojangles offers drive-through service for convenient meal pickup.
What nearby hotels can visitors stay at when visiting Bojangles in Flat Rock?
Nearby hotels include Holiday Inn Express & Suites Hendersonville SE - Flat Rock, Quality Inn & Suites Hendersonville - Flat Rock, and Quality Inn and Suites, making it convenient for travelers to dine at Bojangles during their stay.
What are some nearby attractions to visit before or after dining at Bojangles?
Customers can visit Great Smoky Mountains National Park or explore the Western NC Mountains for outdoor activities and sightseeing near Bojangles.
Where can I find coffee or snacks near Bojangles in Flat Rock?
Starbucks and Shell gas station with convenience store are nearby, providing options for coffee, snacks, and other essentials before or after your visit to Bojangles.
Brand Certified Facts from Bojangles
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Certified February 22, 2026Yext Knowledge Graph
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